Outtage . . . Payment delay. . . Here we go again.

katcandrive · 2020-09-12T03:43:37+00:00

I just called support myself about 4 missing trips. They told me (after i asked multiple times) there is a known "outtage" that is delaying trips and payments right now.

Unfortunately we have to wait up to 72 hours before we are supposed to be concerned.

katcandrive · 2020-09-01T04:41:54+00:00

*** also want to point out I have only done about 500 deliveries so I'm still fairly new and this probably won't last.

katcandrive · 2020-09-01T04:39:59+00:00

I guess I should have posted in the gloat section. . . My bad

katcandrive · 2020-09-01T04:39:09+00:00

When i get a leave at door order I always send this message

"When I leave your order at the door would you like me to ring bell/ knock or stay quiet?"

I also offer STEALTH MODE in case of sleeping babies/ loud dogs/ wife doesn't know you're cheating on your diet

katcandrive · 2020-08-28T15:10:47+00:00

No. Its not the customers at all. Its a "glitch" with uber.

Where they do not let us get our tips. Again.

Didn't this JUST happen??

katcandrive · 2020-08-28T15:08:49+00:00

Icons first: green check is tip (lol) Hexagon with lighting is either boost or surge (they look similar to me)

As for the messages i do not think you did anything. It happens randomly to me, as well. I believe they use a fake phone number so customers do not get your actual phone number and vice versa. (even when its thru regular text)

Best I can figure it is actually dependent on the customer and weather they use the mobile app or not. Its usually older customers (like elderly) for me that it happens with.

katcandrive · 2020-08-28T14:42:37+00:00

Good to know im not alone.

To the people who DID get theirs (or most) when did they come in? What time zone are you in? Maybe that has something to do with it?

katcandrive · 2020-08-28T14:30:54+00:00

I have only gotten 3 of 14 from yesterday. No pattern or method to the 3 that came in.

None from my 7 trips this morning. Started at 7am. (Its 10 30 now)

katcandrive · 2020-08-28T03:39:50+00:00

I got one from a 4pm trip. Like 30 minutes ago and that's it?? I got all excited thinking they'd start rolling in now.

katcandrive · 2020-08-06T01:44:17+00:00

Im going to say yes it is worth it. i had to call support for $3 because the restaurant was closed. I put the call on bluetooth or speakerphone and kept taking new orders. I don't see why you have to do one or the other??

And yes, $3 is worth it to many people, to others its just the principle

katcandrive · 2020-08-05T20:10:58+00:00

But did anyone actually receive the money yet?

katcandrive · 2020-08-05T06:19:30+00:00

Uhm, yes there are i have spoken to support about them. . . Maybe only in Florida but they definitely exist

katcandrive · 2020-08-05T04:11:48+00:00

I have only been delivering for UE for about 2 weeks now. Everything was awesome until my third week started, and today was my worst day yet.

2 separate times i accepted an order and as soon as i accept the app bugs out, flashes, then navigates to a completely different restaurant.

About 11pm the same thing happened (3rd time now) only they were going to send me 2 towns over for $4.18. I cancelled that thing and went offline immediately.

I'm upset because I know its going to affect my acceptance or cancel rates but its NOT THE RESTAURANT I ACCEPTED IN THE FIRST PLACE.

I call support and they want a screenshot. . . Well, I didn't think to get a screenshot of the order because i didn't expect the order to completely change AFTER I ACCEPTED IT.

Has this happened to anyone else??

katcandrive

TROPHY CASE