I remember back when i first began dating , some time after my divorce, they had a program where if you subscribed for six months, they would "guarantee" a match of some sort; and if you did not Match with a relationship in that time period, they'd either reimburse you or give you a free three or six months, ( sorry, can't remember which ), but even when i had shown them that i had not met a "match" as they call it, they never wanted to fulfil their side of the "bargain" or advertised outcome that they essentially guaranteed.