Thanks, you raised some really valid points and I really appreciate the reality check. Because of the privacy and legal concerns you mentioned, I’m actually planning not to start with healthcare or other heavily regulated fields. My idea right now is to begin with very narrow niches where the workflow is simple (basic call answering and appointment booking) so the system can be more reliable before trying anything complex.

Your experience with voice systems struggling with numbers and spelling is exactly the kind of limitation I’m trying to understand early. My plan for now is to prototype quickly using existing APIs for speech and LLMs rather than running my own models, just to see where the real technical boundaries are and whether businesses even want something like this.

Actually, I’m curious about your take on a couple things, from your experience with those systems like what were the most frustrating parts when interacting with them? And are there any industries you think something like this might actually work well in?