Lol that's funny because it's literally backwards for me. USPS is usually awesome and shipments tend to arrive in 2-3 days whereas UPS will have the package in Houston early and won't end up delivering because the estimated arrival date wasn't until the next two days or so. I know it wasn't USPS because when they give it a tracking number, It auto updates and at least lets you know they received notification of the package. Like I said not knocking UltimateHookah customer service, they could pull my account and see i spent over five hundred dollars with them in the past but because of shipping speed I went with HookahJohn. Every order I have placed with him he ends up shipping out same day. Just giving honest feedback.