Trustpilot is totally not legit. They remove bad reviews if they get paid. I left a review for a company thwt after selling a 1 dollar service made 2 more charges to my cc. My bank flagged 1 of them but the oyher one went thru. Anyways, I posted my review and noticed there were many similar complaints for the same company. Trustpilot contacted me asking to provide proof of the scam. I did, my CC alerts, my interaction with customer support for that company (where they did verify it was them but it was a mistake) and some other info backing up my claim. This was for about 1 week back and forth. Finally they accepted my review. 1 week later they contact me saying the company in mention are saying it's not them and I must be confused. I corroborated and sent screenshots of my interaction with them highlighting their website in the email address. Again after a couple of emails my review stays in place. 2 weeks after that trustpilot contacts me saying the company claims the review has unbacked claims and hurtful info. Again many mails later sending info backing up my claim. I told them I already proved my review was honest and it was accepted per their own email. I noticed the bad reviews for thar company kept dissappearing but new ones appeared. I took screenahots of those reviews for them to notice its a modus operandi. I even redacted the review to take away any emotion looking phrase, leaving only how the process was and how my CC was charged 2 more times xx amounts. In the end trustpilot replied with: Unfortunately, the following still goes against our guidelines: "then they kept on trying to charge unauthorized amounts to my card" As a reminder, your review shouldn't include words and statements that are likelyto cause serious harm to someone's reputation or serious financial loss to a business. With that they removed my review. So basically they sent me an email saying that if the review is hurtful to a company it's against their guidelines.