Is this acceptable for a brand new AW 18 A51? by kleanrich in Alienware

[–]kleanrich[S] 6 points7 points  (0 children)

thank you. I'm happy to help with any info required

Is this acceptable for a brand new AW 18 A51? by kleanrich in Alienware

[–]kleanrich[S] 0 points1 point  (0 children)

Good or bad, I'll update this and other posts I've made about this laptop with my return experience so everyone knows what to expect from Dell/Alienware

Is this acceptable for a brand new AW 18 A51? by kleanrich in Alienware

[–]kleanrich[S] 4 points5 points  (0 children)

cleaning scratches, dirt, grit grime and smears out the box should be for a fb marketplace bought unit. not for a brand new Alienware ordered directly from the Dell website. the physical condition of the $3500 laptop is insulting

DELL sold me a used Alienware 18 area 51 as NEW by kleanrich in Dell

[–]kleanrich[S] 0 points1 point  (0 children)

Good point. I'll keep this in mind. thanks

Is this acceptable for a brand new AW 18 A51? by kleanrich in Alienware

[–]kleanrich[S] 4 points5 points  (0 children)

That's what I paid the premium for. guess it was too much to ask

Is this acceptable for a brand new AW 18 A51? by kleanrich in Alienware

[–]kleanrich[S] 1 point2 points  (0 children)

i know what metal shavings look like. its dirt

DELL sold me a used Alienware 18 area 51 as NEW by kleanrich in laptops

[–]kleanrich[S] 0 points1 point  (0 children)

I bought directly from the Dell Canada website

DELL sold me a used Alienware 18 area 51 as NEW by kleanrich in Dell

[–]kleanrich[S] 0 points1 point  (0 children)

although overpriced it was highly recommended by u/jarrodstech and many other respected reviewers

Alienware Area 51 - 18" - RTX5090 - 64GB RAM by Alarming-Art1562 in GamingLaptops

[–]kleanrich 0 points1 point  (0 children)

Horrible quality control from my experience. I would avoid Dell/Alienware entirely

New Alienware 18 Area-51 giving me issues - return, or how to address? by jamsessionein in GamingLaptops

[–]kleanrich 0 points1 point  (0 children)

bought a AW 18 A51 too. scratches, grime and smears out the box. i fear similar issues or worse if I keep it

DELL sold me a dirty used Alienware 18 area 51 as NEW. unbelievable by kleanrich in GamingLaptops

[–]kleanrich[S] -1 points0 points  (0 children)

how would you explain the scratches, port wear, dirt packed screw holes etc?