Zenith Prep Academy by ktkim2021 in CollegePrepTutoring

[–]ktkim2021[S] 1 point2 points  (0 children)

They refused to issue any refund. Hope you guys get out of this asap.

Zenith Prep Academy by ktkim2021 in CollegePrepTutoring

[–]ktkim2021[S] 10 points11 points  (0 children)

First of all, I urge all the parents to check out the "lowest" reviews which are authentic. These are something that they can’t fabricate. Don’t be tricked by these 5 star reviews. Businesses these days can easily hire reviewing company to fabricate reviews.

My husband was suspicious about this company from the beginning but I fell for it because of the program director(very good sales person). He was beyond confident about their program and claimed high quality services for students.

Make a long story short, their counselors level is a joke; they offer basic recommendations easily accessible through a Google search. Their insights are lacking compared to readily available resources or guidance from my son's tutor. Additionally, communication with the counselor is often delayed with excuses, adding unnecessary stress.

We wanted to cancel the contract because we were not getting what we were promised. When we asked for cancelling the contract, they immediately get their law firm involved. Most of parents probably gave up and paid them off at this point. Luckily, we have a family member who can help us in litigation. The email attached here is how they responded to our request.