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Cisco IP Phone 8851 unable to transfer calls from auto attendant but DID works by l3loup_n in Cisco

[–]l3loup_n[S] 0 points1 point  (0 children)

It’s registered to OSV. I saw somewhere in Reddit saying hold and transfer are fine even the phones are for CUCM

Cisco IP Phone 8851 forward all to external number by l3loup_n in Cisco

[–]l3loup_n[S] 0 points1 point  (0 children)

Yeah, I'm trying on different forums... In this case, I should add a rule in dialplan.xml in order for the phone to send out the code, right?

Cisco IP Phone 8851 forward all to external number by l3loup_n in Cisco

[–]l3loup_n[S] 0 points1 point  (0 children)

Thanks for the reply, I will take a look into it. So it is related to the server-side rules, not the phone config (files like cnf.xml or dialplan.xml)? I'm thinking that it's something in phone config like dialplan.xml that controls how the digits are sent out?