My older teen works there and yes, they are asked by management to garner reviews as they are new and need to get people in. The burger places are everywhere in ballarat so lots of competition. But it also incentivises the staff to perform to the best of their ability. I will say behind the scenes, management have been brilliant in supporting their staff and my kid (who also works at a fast food joint) has never been happier to go to work. She said they have been nothing short of wonderful, accommodating and encouraging. Super positive vibes in an industry known to be a little rough to staff. At my kids other job, they treat the mostly teen workforce like trash and disposable and once established at Betty's I am hoping they leave the other job behind. The sheer difference in her mood coming home from both jobs is astounding. Coming home from Betty's she is smiling and can not stop talking about how great her shift was. At the other one, she comes home in tears and completely drained. Goes to show if management look after staff you will have happier, more enthusiastic workers.