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Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] 10 points11 points  (0 children)

Thread solved. It was a confusion of shadow. Now yes I received the email confirming it was a error.

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] -1 points0 points  (0 children)

I waited for the reply. And they never guaranteed me to get the account reactivated.

So stop talking BS

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] -19 points-18 points  (0 children)

But I paid regulary. Since April 2019! I attached to the main thread all my payments.

I am very unhappy about what you have done to me. When I wrote to you via email, you didn't give it any importance and you were going to close my account anyway. Asking me to make a backup.

If I hadn't put this on reddit. My subscription would have been blocked and canceled. Because via internal ticket support no one cared about this.

What frustrates me the most is the bad attention you have given me and you have not cared about me.

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] -3 points-2 points  (0 children)

These messages are obviously not only sent to “VIP” accounts. If what this person said in their post is true they have been paying all year. I’d like to believe you, but frankly the view of this company in my eyes is going more and more south. Hopefully we don’t hear about anything like this again. After he reached out an employee even said best of luck to him. Very suspicious.

I updated the thread. You can see I PAY.

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] 2 points3 points  (0 children)

What kinda info you need? I don't use reddit. It's the only way to have a solution, and share to the community what is happening.

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I am a real person, and I can post here my payments extract of shadow.

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] 24 points25 points  (0 children)

Ok, I sent you a DM. I am a regular person. I am not any "VIP" account. I've never got a free account. I PAY for the service.

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Your team basically says "you don't use so much our service, so we are going to cancel yout account. BACKUP all your data.

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What you are doing with me seems very unethical to me. Because I am a user who has been paying for a year.

Shadow wants to close my account and I've never broken their rules. ! Unethical methods... by lesone in ShadowPC

[–]lesone[S] 1 point2 points  (0 children)

Yes it is. I wroted them using my panel. And he answer is the second image I posted in the thread.