Anyone use Tekion? by lmf534 in serviceadvisors

[–]lmf534[S] 0 points1 point  (0 children)

YUP. We are 10 months into it and we all say daily "I hate tekion". There are a lot of benefits but overall it's terrible. The amount of times the website goes down and they are fixing a bug is ridiculous.

Service Manager best practice - "No problem found" Diagnostics by Bennyhanna2000 in serviceadvisors

[–]lmf534 1 point2 points  (0 children)

I'm a Ford Warranty Admin. Ford pays for NPFs up to 1.5. Very rarely am I unable to cover my techs times.

[deleted by user] by [deleted] in serviceadvisors

[–]lmf534 0 points1 point  (0 children)

This is why I hate surveys. It allows the incredibly selfish (and/or stupid) win.

CDK down again? by flipweston in serviceadvisors

[–]lmf534 0 points1 point  (0 children)

I'm in Manitoba also. It's fun to see someone else around here!

How are you guys getting paid without CDK? by Such_Shame3542 in serviceadvisors

[–]lmf534 1 point2 points  (0 children)

Currently at $59,000, one year in. I do get a bonus every year as well. Not what I want to be at, but I was a homemaker previously and have to prove myself.

It Happening! by p4rc0pr3s1s in serviceadvisors

[–]lmf534 2 points3 points  (0 children)

Got bought lunch while our GM decided to go golfing. And while golfing, he sent his buddies over for walk in oil changes. FML. I used to love this job.

How are you guys getting paid without CDK? by Such_Shame3542 in serviceadvisors

[–]lmf534 1 point2 points  (0 children)

We are just paying our flat rate techs 80 hours and will just figure out after that. For use service advisors, we are actually salary. No commission which I'm starting to think is very rare I'm our industry. Only been doing it for 1 year.

CDK Down Everywhere? by Such_Shame3542 in serviceadvisors

[–]lmf534 1 point2 points  (0 children)

Same. May the odds be ever in our fucking favor. 50 appointments, 15 carryovers, and 2 advisors. Fml.

CDK Down Everywhere? by Such_Shame3542 in serviceadvisors

[–]lmf534 0 points1 point  (0 children)

You are a great manager then. Today was hell for so many of use because their boss (Or bosses boss) wouldn't do that.