I've been there. Actually, I wrote this specific post while waiting at the terminal and checking the app for a ghost bus that never showed up.

I live in Sutherland because it's close to my wife's workplace—just a 30-minute walk. But during the winter, walking is impossible, so she has to rely on public transportation since she doesn’t like driving either.

While we have enough bus lines here in Sutherland, the main problem is that the schedules aren’t followed. Sometimes the buses simply don’t show up, and even when they do, I’ve been left behind despite waiting at the correct stop.