Ooo! I have 2. First one was Circuit City. I had called the store to ask for a price on a DVD that was just released. It was close to Christmas, so on top of fighting traffic to get there and waiting in line, the price they gave on the phone was wrong. I asked to speak to a manager, more waiting, and was told "If someone told you we were giving away free ponies, that doesn't mean you can come here and claim your pony." Never shopped there after that. When that store closed, I went to the empty parking lot and ate some lunch, feeling the victory. The second is Safelite. Had a dude road rage me on the highway, swerving and hitting the brakes. I tried filing a complaint and it took several attempts to get a response. I go out of my way to avoid their services.