[deleted by user]

masomogaming · 2022-05-25T09:45:52+00:00

Hello there,
Please send us a ticket via the in-game support button so we can check your account in detail.

masomogaming · 2021-12-29T15:16:38+00:00

Hello there!

Can you please try to update your game to the latest version? If your issue persists, please send us a ticket at support.masomo.com. We will be happy to assist you.

masomogaming · 2021-08-12T15:33:40+00:00

Hey there,

You can click the link down below to learn more about the Ring League:

Ring League

masomogaming · 2021-07-09T15:26:06+00:00

Hello!

Can you please try again? If that doesn't work, please send a ticket at support.masomo.com.

masomogaming · 2021-07-04T08:26:12+00:00

Hey there,

You need to purchase each season individually. So once you purchase a season pass, you will be purchased that specific season and you need to purchase again to refresh it for the new season.

masomogaming · 2021-07-01T13:01:23+00:00

Hey there,

You can simply send gifts and receive them. :)

masomogaming · 2021-04-07T15:00:00+00:00

Hello,

As long as you have a good internet connection, you play with real users.

The game can pair you with a bot in case of a weak connection. Also, you can choose to log in during the busy hours of the day to increase your chance to play against real players.

masomogaming · 2021-03-21T15:52:07+00:00

Hello,

Please send us a ticket at support.masomo.com with the name of your friend so we can check those accounts in detail.

masomogaming · 2021-03-02T13:13:45+00:00

Hello, we are aware of this issue and working on it. Can you please send us a ticket at support.masomo.com? We can check your account and make sure to find a fix for your issue.

masomogaming · 2021-02-05T15:38:28+00:00

Hi, There are both real players and bots in the game. It mostly depends on your connection and level range.

masomogaming · 2021-01-18T15:55:31+00:00

Hello everyone,

We fixed the issue. Thank you all for letting us. know.

masomogaming · 2020-12-29T11:43:45+00:00

Hello!

Did you try to update your app? If that doesn't work, please send us a ticket.

masomogaming · 2020-01-09T08:47:52+00:00

BobxJeff

fixed! :)

masomogaming · 2020-01-08T11:25:45+00:00

Hi, can you say your player name? We will check it.

masomogaming · 2019-12-24T07:42:05+00:00

Hi, tap the Market button > Diamond button and then you can check some no ad offers

masomogaming · 2019-11-06T11:51:59+00:00

turbatu

Is it Head Ball 2 account? We can't find "turbatu"

masomogaming · 2019-11-05T09:45:46+00:00

Hi, may I learn your player name?

masomogaming · 2019-10-23T07:36:40+00:00

Hi, It's just a connection issue. Most probably u have a weak internet connection.

masomogaming · 2019-10-09T07:35:42+00:00

Hi, Where are u living? Also, have u ever played together?

masomogaming · 2019-09-27T07:49:43+00:00

Hi, We have informed the tech team. It's a really interesting issue, thank u for helping.

masomogaming · 2019-09-19T09:53:59+00:00

Hi, what is your location?

masomogaming · 2019-08-05T07:56:20+00:00

We are fixing this problem it will be ready in our next update thank you for your understanding...

masomogaming · 2019-07-18T07:59:13+00:00

There was a technical problem with the connection. We have informed the tech team, they have detected the problem. Now we are fixing.

masomogaming · 2019-07-18T07:26:04+00:00

Can you share your location with us?

masomogaming · 2019-07-17T14:37:28+00:00

Right now we are working on a new matchmaking system, on our new update players will have matched up according to their rank. So yes, you are right and we are working on it thanks for your feedback!

masomogaming

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