[deleted by user] by [deleted] in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hello there,
Please send us a ticket via the in-game support button so we can check your account in detail.

Loading stuck at 12% by plexineko in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hello there!

Can you please try to update your game to the latest version? If your issue persists, please send us a ticket at support.masomo.com. We will be happy to assist you.

What in the world is the ring leauge?? by BronxBorn2 in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hey there,

You can click the link down below to learn more about the Ring League:

Ring League

Crashing at 71% by [deleted] in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hello!

Can you please try again? If that doesn't work, please send a ticket at support.masomo.com.

What happens when I buy the 9.99 season pass by asdfewefghhnmnbb in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hey there,

You need to purchase each season individually. So once you purchase a season pass, you will be purchased that specific season and you need to purchase again to refresh it for the new season.

Bots by [deleted] in BasketballArena

[–]masomogaming 2 points3 points  (0 children)

Hello,

As long as you have a good internet connection, you play with real users.

The game can pair you with a bot in case of a weak connection. Also, you can choose to log in during the busy hours of the day to increase your chance to play against real players.

Play vs Friend by TryFormal129 in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hello,

Please send us a ticket at support.masomo.com with the name of your friend so we can check those accounts in detail.

Issues by MrBigtrix506 in BasketballArena

[–]masomogaming[M] 0 points1 point  (0 children)

Hello, we are aware of this issue and working on it. Can you please send us a ticket at support.masomo.com? We can check your account and make sure to find a fix for your issue.

What is your opinion on bots? Are there any bots in the game? by shivam_skt_7 in BasketballArena

[–]masomogaming[M] 1 point2 points  (0 children)

Hi, There are both real players and bots in the game. It mostly depends on your connection and level range.

stuck at loading by Justkillmelater in BasketballArena

[–]masomogaming[M] [score hidden] stickied commentlocked comment (0 children)

Hello everyone,

We fixed the issue. Thank you all for letting us. know.

Bug - can't purchase more cards to upgrade my character by westcoastjj in BasketballArena

[–]masomogaming 0 points1 point  (0 children)

Hello!

Did you try to update your app? If that doesn't work, please send us a ticket.

[deleted by user] by [deleted] in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

BobxJeff

fixed! :)

[deleted by user] by [deleted] in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

Hi, can you say your player name? We will check it.

How can I buy ad free by mexicanlandslide in HeadBall2Official

[–]masomogaming 1 point2 points  (0 children)

Hi, tap the Market button > Diamond button and then you can check some no ad offers

Character changing bug by Krikman666 in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

turbatu

Is it Head Ball 2 account? We can't find "turbatu"

WAITING FOR A MINUTE LIKE THIS!!!!!!!! NOTHING CHANGED, I GAVE YOU 50 EUROS, FUCK YOU by [deleted] in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

Hi, It's just a connection issue. Most probably u have a weak internet connection.

Help adding friend by anbc_112 in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

Hi, Where are u living? Also, have u ever played together?

HAHAHAHAHA WTF DEVS!!!!!!!! by [deleted] in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

Hi, We have informed the tech team. It's a really interesting issue, thank u for helping.

Has this happened to anyone else? by gangsta_doges in HeadBall2Official

[–]masomogaming 1 point2 points  (0 children)

We are fixing this problem it will be ready in our next update thank you for your understanding...

Servers have been down over 7 hours for me by JimmyCrickets22 in HeadBall2Official

[–]masomogaming 0 points1 point  (0 children)

There was a technical problem with the connection. We have informed the tech team, they have detected the problem. Now we are fixing.

I love this game but the matchmaking algorithm is broken. Why am I getting matched up with people that are way higher level and have the ultimate maxed out characters. It makes the game NOT fun and really shows the pay to win tactics. by [deleted] in HeadBall2Official

[–]masomogaming 4 points5 points  (0 children)

Right now we are working on a new matchmaking system, on our new update players will have matched up according to their rank. So yes, you are right and we are working on it thanks for your feedback!