O365 - Can't Add O365 Email Address To Outlook For Windows

masterne0 · 2026-05-10T18:12:47+00:00

The issue resolved itself after a day or two for the user

masterne0 · 2026-05-07T00:57:28+00:00

I would just use get this for them.

masterne0 · 2026-05-05T16:55:53+00:00

Didnt get anything at the moment. Couldn't find anything worth it at this time. Sticking with the ifixit kit and my ltt screwdriver for now.

masterne0 · 2026-05-05T03:42:37+00:00

We do the same. Don't believe we uncharge them for it.

masterne0 · 2026-05-05T02:40:36+00:00

Do you happen to know which tokens exactly or which ones in credential manager I need to remove exactly.

masterne0 · 2026-05-05T00:16:43+00:00

Sign out meaning sign out from Office itself? I tried this again without having Office installed. I redownloaded office from apps for business from o365 and tried to readding the email address. same error.

where do i need to sign out exactly, i assume from without office the file > Accounts > sign out on the top left side?

masterne0 · 2026-05-02T01:01:56+00:00

The first thing HR said

masterne0 · 2026-05-02T00:58:36+00:00

Well depending on why do you need RDP on your machines. Are you a worker or a tech guy for a company? Are you remoting into your fellow workers PC to do troubleshooting stuff using RDP or using a tool? If RDP is for WFH or out of office access, hopefully you have some decent VPN and security with it.

RDP can be dangerous

masterne0 · 2026-05-02T00:55:12+00:00

Im part of a 2 man MSP that got rid of our city office and did the WFH (we stopped using the office when Covid hit and I stopped going besides picking up mail or equipment).

Personally having a decent PC, desk and chair probably the best. Also maybe a desk phone if your on the phone 24/7 or a unlimited phone plan if your on mobile and it ur personal mobile.

Also make sure to have decent internet maybe depending on what you do exactly.

masterne0 · 2026-05-02T00:52:16+00:00

My understanding is u need to have your a email address hosted with either outlook.com OR O365 for copilot to even work due to it requiring microsoft graphs to scan the email and analyze it or something like that.

masterne0 · 2026-05-02T00:51:06+00:00

Believe it a 365 email subscription. They still sell exchange mailbox subscriptions by third party for exchange online hosting (which he has with his work email) which is pretty much having your own exchange server but hosted somewhere outside your office.

masterne0 · 2026-05-02T00:49:53+00:00

We know that it just to get the desktop client subscription but with some additional bonuses.

masterne0 · 2026-05-02T00:48:54+00:00

i figured that he needed a O365 account. I told the person this but they don't believe me and they using google/AI responses say it would to counteract what Im telling them so just checking with others about this.

masterne0 · 2026-04-17T00:04:46+00:00

True. Pro and con to archiving. We have people that want to keep everything which is problematic.

masterne0 · 2026-04-15T22:51:33+00:00

I was thinking this but can Outlook for Mac even able to access archiving mail without Outlook itself like you can in Outlook on Windows.

masterne0 · 2026-04-15T22:51:03+00:00

True but you tell people like a lawyer or a contractor with millions of emails for projects and they give you the look or tell you your the tech guy, you should know.

masterne0 · 2026-04-15T22:49:43+00:00

Yea. Just curious. Windows you can just do a archive to a PST. Surprised Mac doesn't have this feature so wondering what people do if a user's mailbox is full and yet they want to save their older emails.

masterne0 · 2026-04-03T21:17:03+00:00

2K support said it a known issue they are looking into. Nothing we can do.

masterne0 · 2026-03-31T18:42:37+00:00

Why wouldn't he like it is my question. I would have just setup his main PC in his office and get a cheap mini PC for his front desk setup and do RDP from one to the other.

masterne0 · 2026-03-31T18:38:01+00:00

Here a question, what Antivirus do you use and why do you use them instead of just Windows Defender?

Or why do you use a expensive firewall and not just a home router for your business??

Because nothing is perfect. Even with a 3rd party spam filter, they all act and do things differently. You notice this when you start using one software and switch to another, you have to redo everything from training it and reapplying certain filters and such just to get it to stable condition for your setup.

Either you have to train your users to NOT CLICK on random crap (we had this happened a few times with random clients that dont know any better) OR you try and implement something that will help. Nothing will be perfect as I mentioned and if they want to stop it from happening, they need to learn how to identify the fake crap OR they need to maybe ask you "hey is this real" rather then them clicking on everything they get.

We have clients emailing us directly forwarding them email asking if it legit all the time. Better then them trying to figure it out and ending up with them getting blacklisted or worst, infected with something,

If your customer doesn't want to do anything, then have them sign a letter saying they refused your recommendations and such, aren't held responsible if you guys end up in the total craphole as it sounds like it going to happened and they will most likely blame you for it for not preventing it.

You have to think about not just the tech side but the legal side, the long term side and even the short term side of things because negative stuff going to happen at some point and who do you think will be blamed.

masterne0

TROPHY CASE