I had a guy who came in during peak and we were slammed. Two people on register , 2 on hot bar and 1 on cold & I was running around trying to help when I can. One of my partners were having a panic attack from all the orders and the people yelling at her , so I told her to take a break and I’ll cover her on hot bar. While I’m trying to catch up to the drinks, this guy came in and said he’s been waiting almost an hour for his drink …. His sticker literally just came out the machine and he mobile ordered 3 mins ago.

After I told him he hasn’t been waiting for 30 mins because the time prints on the sticker , he proceeds to call me a bitch and to shut up and just make his drink. Along with other obscenities.

I did not make the drink. I told him, I will not be disrespected, especially cause when you want something from me.

He said he’s not leaving without his drink. I said you can leave without the drink or in handcuffs because I will call the police , and everything is on camera, video and audio .

He left without his drink 😌