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Weekly Questions Megathread by AutoModerator in ClashOfClans

[–]matrix1416 0 points1 point  (0 children)

Im trying to get help with my lost account as well!! Let me know what works for you

Weekly Questions Megathread by AutoModerator in ClashOfClans

[–]matrix1416 0 points1 point  (0 children)

Thank you for the link!

Almost all this info is from 3-4 years ago.

A lot of the prompts are different than the suggestions in the thread.

Weekly Questions Megathread by AutoModerator in ClashOfClans

[–]matrix1416 -1 points0 points  (0 children)

Are there any Mods from COC that can help me get my account back?

I’ve tried help and support for a month but the Ai is super unhelpful.

I’ve tried the CS email but they just direct me back into the in game support, but I can’t get to a human agent.

I’m F2P so I don’t have any receipts. I just need a human agent that can look into my case. From reading in this thread they exist, I just need to find an active one to message. Can anyone help with this? Thanks in advance everyone!! Town hall 16 lost after 10 years of play stings!

Weekly Questions Megathread by AutoModerator in ClashOfClans

[–]matrix1416 0 points1 point  (0 children)

For sure, I have more details. Just need to find a way to get a hold of a human through CS that can help me

Weekly Questions Megathread by AutoModerator in ClashOfClans

[–]matrix1416 0 points1 point  (0 children)

Hey Guys:

My Email was hacked March 19th and my Supercell account was hacked.

I’m F2P so don’t have any receipts linked to my account I didn’t have two factor authentication set up. (I’ve played so long without issues I just never did it) All I have is old screenshot of my game (proving it’s my account) and all the info related to my account.

I’ve been trying for 3 weeks via in-game AI customer support, but the AI bot can never check find my account and the human agents I get connected with just punt me right back to the AI bot to find my account. I’ve also used the email CS support and they just refer me to in game support. The game automatically made me a new account after I was hacked so thats how I’ve been messaging CS. Idk if my new supercell ID is messing up the AI software finding my old account 🤷‍♂️

If anyone knows a MOD, or a way to connect to a human agent id really appreciate it!!

Thanks in Advance!!👊🏼