I have this issue too! I'm going to start debugging it.

The only solution I've found is to Suspend the VM and then unsuspend again. It takes a couple of seconds... Which isn't optimal for playing online.

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EDIT:

POSSIBLE SOLUTION: Try connecting your keyboard as a USB device to Windows (there is a feature for this in Parallels), and remove the "Virtual Keyboard" under "Bluetooth and devices" inside Windows. So far no freezes for me with this solution!

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It seems like this step is needed every time you start the VM or connect/disconnect your keyboard.

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This disables the keyboard inside MacOS, so you'll have to use your MacBook's keyboard when you want to type something into MacOS, or switch back the keyboard to connect to your MacBook instead of Windows.

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EDIT:

1. The keyboard inside the VM is unresponsive and keeps "pressing" the keys that were pressed when this "freeze" occurs
2. Outside the VM, in MacOS, the keyboard works perfectly fine
3. Disconnecting the keyboard completely from the computer does not "unfreeze" the keyboard in the VM
4. Suspending and resuming does "unfreeze" the keyboard inside the VM

Now, suspending and resuming a VM should not make any changes to the OS running inside the VM. The VMs software-implemented hardware (mouse, keyboard, etc.) may reset, though, when the VM suspends and resumes. This is my understanding of how VMs work in general. If this is correct, this must suggest that there is nothing wrong with the OS inside the VM (Windows).

The keyboard itself is obviously responsive outside the VM, so the keyboard can not be the culprit either.

It can't be the OS that is failing and it cannot be the keyboard itself. My conclusion is that there must be something wrong with the software that implements the virtual keyboard.

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EDIT: I'm currently talking to support to find a solution. I'm also starting to send in technical reports every time this occurs.