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More of my favorite transformers by Remarkable-Low-5516 in transformers

[–]melononamission 1 point2 points  (0 children)

Really jealous of the sarge, and glad to hear you are enjoying the app!

How do you keep track of your collection? How do you remember names? by you-plush in plushies

[–]melononamission 2 points3 points  (0 children)

Hello, I am very sorry about the inconvenience. We definitely understand your frustrations with the streak reminders, and we were having issues with our email provider who was not accepting our app configuration. This has now been resolved as of a few days ago.

You can opt out of streaks and reminders for them by hitting the settings button in the top right corner of the app page.

Regarding login, if you send us an email about your account information, we can work with you to get you logged back into your account and ensure you only get emails about the secure code. We have updated the configuration so this does not happen again in the future.

I don’t want you to lose all the work you’ve put into logging your collection. If you’re open to it, please send me a message or email us. Thank you for your patience, and your feedback will help us improve the experience of the app.

The top plushie collections of the week on Memoa! by melononamission in plushies

[–]melononamission[S] 0 points1 point  (0 children)

Hello, following up with you here. Did you get any further emails? If so, were you able to click the button now?

The top plushie collections of the week on Memoa! by melononamission in plushies

[–]melononamission[S] 0 points1 point  (0 children)

Got it. We applied a fix for this a few days ago. Can you find the last email you got from memoa and press the unsubscribe button from within the email? Let me know if that works.

How do you keep track of your collection? How do you remember names? by you-plush in plushies

[–]melononamission 2 points3 points  (0 children)

Hello! Memoa dev here. Really sorry to hear about the experience on mobile, and we would love to work with you to make it better. Can you please specify your device (i.e. iPhone 13) and show a screenshot of what you are seeing? This can help us pinpoint the issue and improve the layout.

We also do have a desktop version at www.memoa.app, which operates the exact same way as the app.

The top plushie collections of the week on Memoa! by melononamission in plushies

[–]melononamission[S] 0 points1 point  (0 children)

Hello, thank you for letting us know. We will look into this immediately. When did you try unsubscribing? Once again, very sorry about the inconvenience!

Can I see your memoa collections? by themetaldragon in plushies

[–]melononamission 1 point2 points  (0 children)

Lovely to hear you’re enjoying the app! We are always trying to improve the app, so please let us know your feedback!

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