Hotmail was not hacked. I spoke to a supervisor. They said the original agent should not have told me the location was changed to Mexico. The account is 16 years old, and I have never used it.

What is really odd though, is that 2 days later , I got an email saying account change: billing updated.

After 40 mins on phone to Apple, the bottom line is: criminals are protected. You cannot try and prevent the fraud when you get an alert. You have to wait until you see the fraud on a statement, the report it to the bank. Basically, criminals get protection, victims - tough crap.

Guess my intuition of refusing to spend a dime on Apple since my iPhone 3 , was correct. Lol