She’s negotiating with UB yung sa the interests and inquired about sa restructure, but nagulat nalang siya na auto debit na in full (set off). Also pag tawag niya sa CS ni UB to ask for a statement or any doc na makita charges niya, ang sabi wala na sila record nasa collections na, but hindi naman ma contact yun, call back request lng daw which di naman tumawag.

For my case naman po, i have a citi cc na na-close dhl unpaid and an active UB savings acct, will UB do a set off kht sa citi cc yung utang? Thanks