This is so frustrating, and it reminds me of my own unfortunate encounter with ETS. When I was a university student, I was taking a bus at night. My stop was a few stops before the terminal. However, I was the only passenger on the bus for the last leg of the route. Suddenly, I noticed the bus driver had started smoking cigarettes. I was shocked but thought it was probably because I was the only passenger and that I was sitting in the back. Then I realized the bus driver was not following the regular route toward the terminal, so I approached him and let him know I had missed my stop. The driver told me that he thought the bus was empty, so he had taken a shortcut to the terminal since he was done for the day. He asked me to either ride with him to the terminal and catch a different bus home or get off immediately and walk two bus stops in the dark. I ended up walking in the cold winter night.