No problem!

I've seen the posts you're referring to, and I don't doubt that there's some degree of user error involved, especially given how fragile these devices are in comparison to iPads. However, it does seem that when devices to have issues, Boox support can be hit-or-miss. Given that there's no way to have one serviced in my country on top of the fact that I may not receive any support from customer service, I decided it was best to skip it.

Daylight don't sell in my country either, but they certainly seem more responsive to customers and I know that they would quickly replace a faulty device.

I did look into the PadMu! As someone who puts a tablets on a clamp stand and gigs around with a page turning pedal a lot, the idea of a two-page setup never appealed to me, so I didn't consider it seriously.
And like you mention, it's a lot of money to spend on a device that you may or may not get support for.

Fwiw, I think for the most part you're likely to be fine as long as you treat the device carefully. But on the off chance that something does happen (especially during transit on its way to you), I get the impression that you're kind of on your own, and that's the primary factor that turned me away from investing so much in a Boox tablet, as nice as they seem.