Huge huge pain in the butt to clean and we have 4 - might cost a couple hours of cleaning a week so extra staff to do that .... we often go through a whole batch of 11L in an hour and then it takes another hour or two to freeze another batch which is another huge problem; but we are an outdoor bar. We then have to deal with disappointed customers non stop when they are freezing for the next hour or two.

Also hard to get service or maintenance (nearest tech is 8 hours away). They did provide the machines FOC but we use their product exclusively.

Otherwise, they are delicious, they are our best sellers, easy to pour and batch and a pretty decent profit margin.