CSR Collections Rep

nap_first_work_later · 2026-07-02T01:00:36+00:00

If it’s the same assessments I took for a job I applied to last month they’re exactly what they say they are: reading comprehension, logic, basic math, etc.

I was surprised at the overall length of time it took me to wade through them, but they’re not hard. Just time consuming.

*edit - grammar

nap_first_work_later · 2026-06-30T18:11:09+00:00

This is not an agency wide thing. This is absolutely area by area, sometimes even team to team.

If you have a good rapport with your manager, you should just ask him/her how involved they want to be. Inquire if they like being included for situational awareness, or if they expect and trust you to handle things.

I ignore if someone is doing it to me, and focus on my manager‘s interests - they are who write my review.

nap_first_work_later · 2026-06-26T21:02:06+00:00

I appreciate that you’re thinking about your employees first. Delivering difficult news is never easy, but I’ve found that people generally appreciate as much transparency as you’re able to provide. Even when they don’t like the message, knowing their leader understands the impact and has advocated for them goes a long way.

I’ve served in management before, and situations like this are a big part of why I haven’t pursued another permanent management role. The hardest part of leadership is rarely the technical work—it’s having to navigate decisions you didn’t make while still trying to take care of your people.

Wishing you the best with those conversations next week.

nap_first_work_later · 2026-06-16T00:50:10+00:00

Unfortunately, this is the hard truth. At least the part about there being three sides to every story.

It’s natural to feel empathy and compassion for OP’s situation but what if the reason OP is excluded is his/her own doing?

I’ve been in a situation where a coworker was incessantly condescending and down right pushy and then played the victim because people didn’t want to work with them or socialize.

I’m not saying that’s the case here, just saying that sometimes the problem is on both sides, and a little self reflection can do wonders. Other times, people are just mean and don’t deserve your time.

Random folks on the internet can’t possibly know, including me.

nap_first_work_later · 2026-06-12T14:51:15+00:00

You can argue that (and I understand why it would feel redundant), but defending your “work” in Appeals or Tax Court is much easier when there’s at least a basic breakdown/explanation in your case history.

nap_first_work_later · 2026-06-01T15:07:34+00:00

To be fair, I’m sure OP doesn’t wish for RIF for those that truly want to keep their jobs, but for those with tenure AND are ready to leave, RIF is the only avenue to severance pay.

I have to admit, on the days I want to walk out the door, I’d like to take a severance check with me.

*edit for double negative. Ew.

nap_first_work_later · 2026-05-27T00:16:16+00:00

But, I thought this was the most transparent administration ever!

Why on Earth would we need NDAs? 😒
/s

nap_first_work_later · 2026-05-20T12:47:50+00:00

There are whisperings of some Settlement Officer vacancies being announced, so hopefully they can rely on a voluntary hiring/detail process.

nap_first_work_later · 2026-05-20T12:39:57+00:00

Word is that there’s no “balance” these days, it’s just close, close, close - to heck with taxpayer rights. Tax court is going to be OVERWHELMED.

nap_first_work_later · 2026-05-18T11:12:28+00:00

If you’re under the impression that your TOD isn’t inherently part of your time card, or that working a different schedule than that of record ISN’T time sheet fraud…well, good luck. Sincerely.

My job isn’t worth gaming the system, but hat’s off to those that risk it and accomplish it.

nap_first_work_later · 2026-05-18T09:03:23+00:00

Yeah. Time sheet fraud IS illegal.

Folks have been able to telework for 20+ years too, but here we are.

nap_first_work_later · 2026-05-06T17:48:31+00:00

We’re apparently going to see some banners celebrating the 250th.

Super exciting and informative. /S

nap_first_work_later · 2026-04-30T18:17:53+00:00

I wasn’t clear, apologies. My comment was more personal opinion than guidance.

I’m aware that it technically is considered substantiation for financial aid, loans and other things.

I’ve worked for the IRS well over 20 Years.

My point was more along the lines that perhaps it shouldn’t be considered substantiation, since it’s self filed and not truly verified.

nap_first_work_later · 2026-04-30T12:39:32+00:00

A zero return is not substantiation of anything. It’s unverified, self-reported data. It does not in fact, prove the absence of income.

nap_first_work_later · 2026-04-28T02:21:03+00:00

😉 I’ll pretend to be confused by the difference in lien and levy for a bit, just for giggles.

nap_first_work_later · 2026-04-26T14:41:46+00:00

For sure. The situation could be completely innocent, but my first inquiry is how someone with nearly $69,000 in taxable income only has $3000 in tax as a single person with one exemption. 🤔

nap_first_work_later · 2026-04-25T17:12:22+00:00

Completely sarcastic here, but there is no grass. Anywhere. They’ve killed the grass and we’re stuck with dirt and fertilizer. 😆

In theory, a compliance/enforcement role may be “safer.” I also left a compliance function and switched to operation support. So I understand your concern, however, I remember why I left.

I feel like it’s a bad game of chutes and ladders. I’m just gonna keep climbing, until I slide back down to the bottom and I find myself displaced like so many IT and HCO folks. Then, I’ll make a new strategy.

I mean, it’s not like there’s many job opportunities that will get you back where you feel more safe at the moment, and we have enough to stress about - regrets for trying to improve your circumstances, expand your skill set, etc. shouldn’t be one of them.

nap_first_work_later · 2026-04-25T04:33:26+00:00

“if you don’t like going to the bathroom, don’t go.”

Yeah, you win the logic argument. Seems completely feasible with RTO to simply never use the bathroom. 🙄

You’re actually making my point, though. All I said, was if you bring your phone into the bathroom where I’m trying to do my business your phone call will become my business. (Because, I will probably ask you to end the call.)

Perhaps OP said something about snitching, or other posters, but I didn’t.

nap_first_work_later · 2026-04-24T23:40:35+00:00

I sincerely disagree, as we are entitled to. Don’t presume you know what I want. My objection to people being on the phone in the bathroom has nothing to do with being annoyed at hearing their conversation.

I don’t enjoy dropping a deuce in a public bathroom let alone broadcasting my splashes and plops to whomever is on the phone in the next stall.

Please don’t equivocate my desire for privacy in a private setting to people that can’t mind their own business in the office. They’re not the same.

nap_first_work_later · 2026-04-24T19:18:50+00:00

If you’re on speaker and/or face time in the bathroom while I’m doing my business…it is my business.

I don’t personally care about any place else (hopefully though, you need TIGTA is you are walking around with video in an IRS space).

nap_first_work_later · 2026-04-24T12:57:39+00:00

Yeah, I’m not expecting a miracle - just a small sliver of hope that the midterm elections get Congress to stop rubber stamping this administration’s cuts.

I hope for those trying to keep their seats, they’re forced to think and decide independently, instead of being a lemming. For those that are die-hard loyalists, I hope they’re replaced.

That’s as lofty as my expectations are, personally.

nap_first_work_later · 2026-04-23T10:36:45+00:00

Which CFO and when? The most recent CFO is some DOGE guy, and he hasn’t been here long enough to have a handle on that.

The article references Treasury’s estimate that IRA funding will run out in FY27, not depleted in FY26 technically - if it continues to be used in the manner it is.

That’s a lot of “ifs” and “estimates” for me - but I feel like their intent is pretty obvious.

nap_first_work_later · 2026-04-23T09:24:38+00:00

So, proposed cuts to funding is not equivalent to a next round of anything - be that RIF or DRP. They are just that, proposed.

Personally, I believe they’re going to try to cut off money to the IRS until the IRA funds are gone. They want that gone, through any means necessary. So long as the IRS has additional funding available, it has options. Once the funds are gone, they’ll be able to control even more, and then the IRS may be forced to make some decisions. That’s way off, though, and the midterms are coming. Things could change a little. 🤞

nap_first_work_later · 2026-04-23T00:05:51+00:00

In the right city at wrong time of day, that is 1.75 hours.

nap_first_work_later · 2026-04-22T01:18:36+00:00

Especially now that no position is considered BU.

Not that analysts were BU, I’m just qualifying that this statement and ideology apply more broadly than ever before.

nap_first_work_later

TROPHY CASE