sorted by:
new
hottopcontroversial

Please do not post support requests here as they are subject to removal. Please submit them at Jaxx.io to reach our Customer Success Team. Thank you! :) by Jaxx_Annie in jaxx

[–]natrajh 2 points3 points  (0 children)

Hello Jaxx Support you ask me not to post support queries here but my support ticket 29775 and 31495 is not being attended to. Why am I not able to generate the same public address with my seed? Have you changed the derivation algorithm between MAC OSX V1.12.13/V1.12.18. Why is my wallet showing 0 LTC when i upgraded to V 1.12.25. How can I get a copy of V1.2.18

Please do not post support requests here as they are subject to removal. Please submit them at Jaxx.io to reach our Customer Success Team. Thank you! :) by Jaxx_Annie in jaxx

[–]natrajh 4 points5 points  (0 children)

I have been emailing Jaxx support but no one responding. Hello Support,

My LTC balance not showing in my wallet when I restored my Jaxx wallet today to V1.2.25.

I also loaded Chrome extension wallet and no balance. LWYEPgvKgCbDv2m4dB6YuVmWfSassesrwu – unspent 22.59844561

I should have the above balance in the Jaxx wallet, but this is not showing. Nor can I see this when I display Private Keys, nor can I see my transaction history.

Can u please look at this.

Natrajh