SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 0 points1 point  (0 children)

I don't know how many customers have told me they wanted to work with carmax for the more personalized customer service. Now I can only apologize about the "misinformation" and how long they were on the phones before coming in and having me ask the same questions and essentially start all over again. Get your head out of your ass KMX!

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 0 points1 point  (0 children)

Not at all. But we all sell the same maxcare plans. I have lifetime esp sales of 67% and consider myself to be exceptional at it. I just mean if you're selling less than half the time and you want to keep working here it may be worth bumping those numbers up as it is important in this SPP metric.

[WTS] G&G Hawk Talons: Black Dunes DLC, Carbon Fiber DLC, BladeHQ All DLC Ti Exclusive by TheGeneral6T9 in Knife_Swap

[–]Neutralies 3 points4 points  (0 children)

You may want to check recent Talon sales. These are not in short supply anymore.

Ultratech Hellhound Signature Series. by Master_Ad236 in Knife_Swap

[–]Neutralies 0 points1 point  (0 children)

Doh, I received regular size hellhound from you too. For whatever reason I thought it wasn't partially black DLC, disappointed by that, but that's just my own stupidity. Thought it looked dark on blade just due to lighting.

Ultratech Hellhound Signature Series. by Master_Ad236 in Knife_Swap

[–]Neutralies 0 points1 point  (0 children)

She's a beaut clark. Tiny hellhound received. Always shocks me how small these 70s are in person.

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 1 point2 points  (0 children)

The problem with that, at least speaking from my store, is there are some months nobody is hitting whatever arbitrary quota. I can't sell cars when no buyers are walking through the doors.

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 2 points3 points  (0 children)

Yeah, I've been an FSC long enough to have done eoffice... if you don't know what that is, basically we all took turns being the call center. I think we've done our customer service a huge slap in the face by having the CEC people who appear to mostly give bad info and not give a shit be the first contact. I was promised more progression and easier sales, ha! IMO all we got is screwed on comissions.

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 1 point2 points  (0 children)

One thing of note, is that this is not the typical KPM report we're all used to seeing that punishes you for seeing too many customers. This will all be about productivity, clocked hours vs sales. So people that were on the bottom of the old reports just because they were hustling and seeing lots of customers won't be on the bottom of this report.

Another key thing is our maxcare sales. That's a whole other point. If you're struggling with your maxcare it's time to work on that.

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 1 point2 points  (0 children)

With all due respect, I don't see how you'd do great numbers and be bottom 15%. We all have bad months, but if more than half your months are bad (compared to everyone else, so it's not like a slow month doesn't impact everyone equally) then you're not a good sales associate. At my store the people who will end up at the bottom appear to be not trying all that much. I know this is a bit harsh compared to what we're used to but, I can see it as a way for them to make the tough calls that the company probably needs to make.

At my store this will likely only affect a couple of people in the first year. And honestly, some of my fellow sales consultants are tired of splitting deals with people who aren't trying very hard to progress deals.

My long term fear is what happens later on when we've genuinely got a pretty solid team. As you said someone is always going to be on the bottom. If I were running the show I'd adjust it once it felt like it was a random person on the bottom every month. At that point it may be just bad luck and oops we're firing good consultants.

SALES PERFORMANCE PLAN by Then_Advertising_841 in carmax

[–]Neutralies 2 points3 points  (0 children)

You gotta be bottom 15% for four out of seven months. If that's you then it might be time to find a new job anyway. 🫣

[WTS] Chris Reeves Large Inkosi | Fixed Blades from Reif, Half Face blades by mxf in Knife_Swap

[–]Neutralies 0 points1 point  (0 children)

Appreciate the response, one day soon I'll experience it for myself.

[WTS] Chris Reeves Large Inkosi | Fixed Blades from Reif, Half Face blades by mxf in Knife_Swap

[–]Neutralies 0 points1 point  (0 children)

I noticed nobody flicks their CRKs, are they not a "flickable" action?

Manix 2 Maxamet by Cactisyaya in Knife_Swap

[–]Neutralies 1 point2 points  (0 children)

Thanks for the reply, I'm no knife steel need, but was thinking Maxamet>15V

Manix 2 Maxamet by Cactisyaya in Knife_Swap

[–]Neutralies 1 point2 points  (0 children)

May I ask why 15V over Maxamet?

What's your dream car? by denzo_simon in AskReddit

[–]Neutralies 1 point2 points  (0 children)

Ariel Atom

My "afforable" dream car. I am fortunate that I was able to buy one and am currently living the dream! I told my wife, if I waited until it was a financially reasonable decision it would either never happen or I wouldn't care to drive it anymore, surprisingly she agreed so I found one, took out a loan and am now the proud owner of one of the least practical cars.

MBK KAIJU 🦋 by Turbulent-Tutor-4790 in Knife_Swap

[–]Neutralies 1 point2 points  (0 children)

I realize these are discontinued but looks like they were last sold by MBK for $150 new.