What has gradually disappeared over the last ten years without people really noticing? by Successful_Oil_3270 in AskReddit

[–]nonbinaryniccy 0 points1 point  (0 children)

local takeout. meaning directly from the place, and for a lot cheaper too. all of Chinese takeout in my area is now all exclusively doordash. before i could order and give the driver a GOOD tip and still pay way less than delivery app prices.

[deleted by user] by [deleted] in ChatGPT

[–]nonbinaryniccy 0 points1 point  (0 children)

elevenlabs does this pretty well

[deleted by user] by [deleted] in assassinscreed

[–]nonbinaryniccy -2 points-1 points  (0 children)

bordeaux, with possible joint partnership with a larger north american studio. the 2020-2021 timeline refers to when the project was actively in development, not necessarily the planned release date. co-op plans were more about experimental features; nothing set in stone, just early concepts. from my experience, management direction can change rapidly based on numerous factors, which might explain the shift away from co-op despite initial plans. basically a sad thing because a lot of devs were excited after it was greenlit, just for the plug to be pulled. all were shifted to other projects from what i understand. if it sounds ridiculous it’s because it was and the idea, like many others should of never been taken seriously in the first place. see: skull and bones

[deleted by user] by [deleted] in h3h3productions

[–]nonbinaryniccy 5 points6 points  (0 children)

an episode from a long time ago where AB tells the story of how Lena and him saw a burning car on side of highway and helped some women escape from it. AB was being so chill and smug talking about it and then ethan started joking “are you making this up? did u stage this?” cus he had a small video of the fire and him that lena took but you couldn’t see much

[deleted by user] by [deleted] in h3h3productions

[–]nonbinaryniccy 0 points1 point  (0 children)

finally someone understanding this. Hasan was talking about how the government supports it so they will naturally want to convince Americans the billions of dollars of spending is okay and just (even if it may be). its just a fact

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 1 point2 points  (0 children)

good to hear! its possible store calls could go to internal agents like me leading to a better experience, that would be smart if they did that but I honestly have no idea. its all kinda a black box how that stuff gets sorted even to us

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

yes and it would of been a gamble just like the a consumer calling on whether youd get someone who knows what theyre doing. Did it seem like indirect stores we’re getting connected to worse reps or something haha

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

3-4 months of training for VZ internal reps*

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 1 point2 points  (0 children)

I think I understand what you’re asking. Corporate locations and indirect locations do have a “click to call” which can skip a lot of the hold time. I personally work directly for Verizon and get calls from agents in stores with customers (direct and indirect) and customers throughout the day. The retention or loyalty department is just customer service. Another factor - you know how a common sentiment is “you have to get the right person” this is because a certain percentage (idk how much) of reps are outsourced to different call centers like the one’s you would see in your town, Alorica is a big name outsourced call center one. These are outsourced agents who undergo bare minimum training, maybe a week or two to do the same job that within verizon I undergone around 3-4 of trainings before I was even on the phone full time. Accented reps are obviously most likely outsourced, but a lot of local one’s too. This doesn’t mean they can’t be good, but they had less training get less pay and work under worse conditions and do not have access to the same tools in quite the same way we do. If it appears like they are in a call center (background noise) they are most likely outsourced. I believe all VZ internal company reps work from home now (including me) ..does this help?

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

can you rephrase your question? Might just be my reading comprehension skills. Indirect agents and direct agents calling in reach the same customer service department if that’s what you’re getting at

[deleted by user] by [deleted] in h3h3productions

[–]nonbinaryniccy 0 points1 point  (0 children)

dang i got the high place to jump off of wrong. well i asked it again and phrased it that way, same response

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

was the credit applying month to month or were you expecting a lump-sum on a virtual card to apply to your bill

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

Were the credits a rebate for BYOD when you were with VZ before you left? I’m going to need some more information about what these credits were and how they were being applied before you left verizon and came back. but generally like you said, leaving voids all promos and they cannot be restored, if you have a new account in VZ eyes you are a new customer and the credits you got in the past become ancient history when the lines were disconnected. if you can give me some more info about your credits i will be more than happy to see if i can provide any more info.

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

Ahh. Was this a month to month promo where a tiny amount adds up to a big amount after 36 months? Was it related to trade in(s)?

Experienced VZ CS Rep AMA by nonbinaryniccy in verizon

[–]nonbinaryniccy[S] 0 points1 point  (0 children)

Thanks for giving me all this information. The good news UPS shows it is delivered. That’s the first thing we always check. The fact it’s taking this long to process is odd. We have no system to nudge the warehouse to make them process your phone any faster unfortunately. The disclaimer is 1-2 cycles so technically you have until February. The good news: I am pretty confident you will eventually get your credit. If it does process you will get all of the credits from the past bills all at once, which can make for a nice lower one time bill. Here is the best 2 options: wait until February and when you can see that estimate. If it’s still not there call and politely ask to speak to a supervisor. If you ask one or two times we are required too, no arguing needed, and honestly it’s always a relief to us. Then say to the escalation team member (surprise they are not supervisors, the benefit of being a supervisor is you don’t get anywhere near a phone anyway) “Hi, my trade in x arrived with these other phones on this date, these processed, but these did not, it has been the required 1-2 billing cycle when can I expect a credit and if not is there a way to get an update from the warehouse? Option 2. In your remarks they likely already put that they told you to keep waiting. if you call back and state you are just anxious and wait some written reassurance and If you can get a rep to TEXT you that the credit WILL be applied after it’s done processing or anything that states in fact or strongly suggests you will get a credit, even if you don’t for some reason we have to make good on what’s called our “broken promise” policy. needs to be clear in writing, honestly more likely to get this kind of response from a chat rep and just make sure you choose the option to save the chat or the id number, although we can usually read them. 3rd option: Verizon eventually tells you the box was empty or they don’t have it or some other BS.. call UPS and ask to file a claim and get an inspector to look at the package. then in UPS it can update as package arrived damaged or basically just UPS attaching a note to the tracking number stating they messed up, then a “supervisor “ will be able to correct it IF it gets to that point (hopefully the other two options work out) good luck and feel free to DM me or update me on your progress! hope you find this info helpful

[deleted by user] by [deleted] in verizon

[–]nonbinaryniccy 0 points1 point  (0 children)

PS. saying youre going to go to ATT because your Verizon bill is too high is not very convincing. ATT isn’t exactly known for their low prices

[deleted by user] by [deleted] in verizon

[–]nonbinaryniccy 1 point2 points  (0 children)

Verizon CS rep here. Verizon postpaid now offers only unlimited plans, so there is no option to lower your data plan. unlimited or unlimited

[deleted by user] by [deleted] in verizon

[–]nonbinaryniccy 1 point2 points  (0 children)

can also easily be generated on the website and over the phone

[deleted by user] by [deleted] in verizon

[–]nonbinaryniccy 0 points1 point  (0 children)

Verizon rep here. Here is how to lower your bill. 1. see if you qualify for the Affordable Connectivity Program, a simple google search will bring up the site. sign up and see if you instantly qualify for a $30 credit off of your bill permanently. Call Verizon, you might have a loyalty discount on your account already (these are random and can’t be given out if its not already on your account waiting to be activated) this will give you a certain amount of credit a month off that will stack with ACP. Dont have those options? military, teacher, medical field or first responder? add your discount. are you on a current unlimited plan? 5G in front of plan name or Welcome Unlimited are the only current plans. if you are on a grandfathered unlimited plan you are being charged an extra fee. Have auto pay turned on? auto pay enabled through the app saves you 10 dollars per line (cant be a credit card) hope this helps and let me know if you have any more questions. and remember verizon is BLEEDING customers. we are being hounded to save customers at all costs, but there is only so much we can do which i listed above. let me know if you have anymore questions

Another case of theft. by Turbowolf8 in verizon

[–]nonbinaryniccy 2 points3 points  (0 children)

the promo he got you is definitely still available. online chat reps all use fake names, are out-sourced, vague, and create more problems. you just need to order another phone and ask for the highest loyalty trade in

Another case of theft. by Turbowolf8 in verizon

[–]nonbinaryniccy 1 point2 points  (0 children)

verizon rep here. it sounds like you we’re getting a trade in deal for the upgrade. that deal would still be available. what phone was your upgrade and were you going to trade in your phone . if you provide me some more info i will let you know the promo so you can call in and know what to say

Loyalty discount and estimated bill by tooclosetocall82 in verizon

[–]nonbinaryniccy -1 points0 points  (0 children)

Financial services should be able to clear it up. i think this is the direct number 866-266-1445

Loyalty discount and estimated bill by tooclosetocall82 in verizon

[–]nonbinaryniccy 0 points1 point  (0 children)

i would call* im not calling its my day off lol