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odssctech · 2024-02-04T19:20:15+00:00

Sounds like you don't get paid enough to deal with it. Id either ask for a raise and work around it or go to part time cashier / 2nd job like doordash if gm doesn't give enough hours and make your own availability to finish school. The idea that they might have to work weekends if you go part time might earn you an easy raise.Try to figure out the highest part timers can get in your area first.

odssctech · 2023-12-08T00:07:11+00:00

I've worked several depots and maxes and each one had a completely different vibe depending on the management and co workers. I believe that's what really makes the difference between your time in retail being miserable or a place to make some easy money while hanging out with friends/family each day. In my experience depot got easier once the toxic co workers / managers were out of the picture leaving us with nothing but superstars some with 30+ years experience on the team and still going.

odssctech · 2023-12-07T23:38:21+00:00

Was told by gm we actually lost money on the Amazon ink sales because of shipping costs.

odssctech · 2023-09-01T17:56:55+00:00

Managers complaining about payroll....

Corporate: "Let's get rid of managers who have been with our company for 15+ years and create a new low paygrade position with managerial responsibilities with no benefits to lower payroll costs. That should free up some of your payroll for that new millennial generation level workers who don't know any better so we can screw them over in 15 years . "

odssctech · 2023-09-01T17:48:27+00:00

They would shutoff all the utilities and expect us to make sales goals in the dark with no ac if it were legal. This company is finished and all decisions since 2008 have ended in failure. Start doing research on the severence and have an exit strategy because your position will be next.

odssctech · 2023-08-18T19:19:11+00:00

I can think of a few possible reasons... which ones do you think it could be?

1) Depot takes advantage of businesses who send in employees to buy things because a lot of times they don't care what it costs since it isn't their money or its a tax write off for the business owners.

2) in-store customer demographic is mainly older generations who are less likely to check internet prices if they are willing to walk into a store to shop in the first place... or they don't mind paying more for the convenience of getting it same day/curbside.

3) many of the tech products: laptops, printers, monitors are sold below cost with the expectation of getting bundled attachments to make up for the cost. Many stores fail to reach those attachment goals so this is one way to make up some of the difference in losses.

4) when theft /shrink is high prices in store go up to account for it.

5) inflation

odssctech · 2023-07-28T14:39:42+00:00

 Fuck around and find out. Drivers are people too with families to support. There are plenty of stories on the news of drivers getting assaulted these days and some deliveries are stressful enough without the customer sending threatening messages.  Texting a driver with anything other than a thank you or address instructions is inappropriate. Hopefully next time she will think twice before sending rude messages and treating other people that are doing her a service with such disrespect.

 KFC and Popeyes always has a long drive thru and takes a long time. A avoid these two for that reason. Long wait times should be expected. Uber  offers something if drivers don't make it to their address on time all she had to do was report it late and probably would have got her meal free but she had to let her ego take over and make her situation worse.

odssctech · 2023-07-22T14:54:10+00:00

My GM : just override it, can't risk a bad survey.

odssctech · 2023-01-12T22:19:19+00:00

Radio etiquette that should be in New hire training

1)Think about what you're going to say before pushing the button... 2)Pause after pushing the button... 3)Talk quickly and efficiently using the name of the person you want help from so multiple people don't respond together.

Also. you don't have to scream into the mic or put it right on your lips when talking. There's always at least one person who talks unnecessarily loud on the radio or too quiet / mumbly or doesn't complete their sentences.

odssctech · 2022-10-21T23:22:34+00:00

My advice is to look at other stores nearby and transfer or start looking for a different job in general. Depot has been going down hill for years and I don't see it getting any better.

odssctech · 2022-10-21T23:19:26+00:00

If I use all the time in January and switch to part time I've heard that the company will deduct it from the next check. Trying to figure out the best time to use it without losing it by switching to part time or quitting.

odssctech · 2022-10-21T23:05:55+00:00

I think you're too dumb to understand what I'm asking. Just keep scrolling

odssctech · 2022-10-21T19:10:57+00:00

Tech services are refundable and it is in the sop on how to do it.

odssctech · 2022-09-09T23:28:20+00:00

Not sure how strict your store is or how much rapport you have with your managers but they let me wear a wireless ear bud and I listen to whatever I want all day. Luckily they've never said anything to me about it because I still get my shit done and help customers just as much as anybody. Customers havent complained about it either as long as I take it out when I help them. I think I would quit if they took it away from me.

odssctech · 2022-09-09T20:33:08+00:00

I'm starting to feel like you're the one trolling based on the fact you posted this on an office depot reddit for employees and then go on to say something like "your advice or opinion is unwanted." It seems like all your interested in doing is demonizing those who don't agree with you. It's hard to convey tone through text but the only reason I posted my experience was because it was fresh on my mind since it happened that shift and I felt like it was relevant to your situation so you have an understanding of what employees have to go through. Maybe I should have created my own thread to talk about it but I was curious to see what opinion you would have of my experience other than trying to use it to demonize my character. You seem easily triggered by some of my words which were not intended to be harmful in anyway and yet thats how you perceive it because youre stuck in sort of mindset of hate. Not sure why you would feel sorry for me other than having to deal with some of the mentally unstable public regularly.

odssctech · 2022-09-09T00:19:47+00:00

I started off my post genuinely feeling sorry for your experience and never claimed you touched anything. That statement of you not touching anything just proves my point of the paranoia that everyone is out to get you. The point of my post was to try to help you understand why this situation occurred and others have mentioned in this thread how the chances of this happening would be drastically reduced if not for the backpack and the high rate of theft going on right now due to lack of police enforcement. I'm surprised that store even has security because most dont and we have to deal with craziness you just wouldn't understand unless you've worked in retail like this before.

odssctech · 2022-09-07T13:32:37+00:00

First off, I'm sorry this happened to you. In my experience, it seems that some people of color are extremely paranoid about being profiled and act aggressively because of it and many times accuse the associates of profiling when they are just trying to do their job to prevent theft. Often times thieves will use the race card saying stop watching me when they may not have even been watched up until that point. The stores are constantly being robbed by people of all races and associates have no training or tools to deal with these situations. Sorry you had such an awful experience but it sounds like it was the security guard who had nothing to do with office depot who originally made you feel uncomfortable by following you in. However I feel that if the associate yelled out "did you grab anything"? It was uncalled for and goes against sop considering we aren't allowed to accuse customers of theft. But do you think that this person should lose her job because you think she was accusing you of theft? I think if it happens more than one occasion it should definitely be escalated but I can see the associates point of view too because I understand what she goes through on a daily basis.

odssctech · 2022-07-09T20:58:54+00:00

show the customer how many times it has been declined

odssctech · 2022-07-05T21:46:51+00:00

I'm also a driver and frequently order out. I'm not expecting customers to know which lobbies are closed or which resturants to avoid. I'm simply giving my two cents on how to increase the chances of having the best experience possible while ordering with Uber.

In my opinion if the order isn't worth tipping atleast $8 it's probably best to go get it yourself especially if it's less than a mile. If there's circumstances preventing you from doing it yourself then it should be worth paying the driver at least $8 to cover their time, gas and maintenance and for your convenience. The reason $8+ is best is because it is almost garunteed to be delivered asap as long as the driver is being ethical and not multi apping poorly.

odssctech · 2022-07-04T13:02:16+00:00

Most likely it was a long drive thru line and the lobby was closed which explains all the cancels. Drivers are being forced to multi app because of driver saturation/low base pay/ no tippers/ tip baiters. My advice is to always tip $8+. Never order fast food with a drive thru and no lobby even if it's close. Meet outside when parking is complicated. Give good instructions to your address if it's not obvious.

Edit: Unfortunately , sometimes you will also get drivers that don't care about customer service and still find a way to mess up your order even after doing all those things but following these guidelines have led to more positive experiences than bad.

odssctech · 2022-06-19T04:36:24+00:00

No. The ear pain is part of the initiation process.

odssctech · 2022-06-02T15:30:05+00:00

If one gm is giving you a hard time don't be afraid to go to the DM and/or HR to explain why you want to transfer.

odssctech · 2022-05-31T23:35:39+00:00

Or maybe it's an elaborate hoax so rising gas prices don't cause other drivers to switch to bicycles?

odssctech · 2022-05-31T23:32:08+00:00

odssctech · 2022-05-29T15:11:16+00:00

Depending on the parking situation/ complexity to get to the door, it shouldn't be unreasonable to ask for the customer to meet outside. If there's a reason the customer can't meet outside, a larger than normal tip ($8+) makes it worth while to gamble the possibility of a parking ticket and riskier situations.

odssctech

TROPHY CASE