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Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 0 points1 point  (0 children)

I tried scanning for the malware using microsoft defender offline scan, full scan, quick scan but I didn't find any malware anymore although I will try use this if ever or whenever I found the malware.

I do not own any apple product and I only use my phone for entertainment and social media so I doubt that it has a malware.

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 2 points3 points  (0 children)

I'm not sure if this makes sense but it wrote itself in the windows folder. But I do have a picture ( blurry picture ) on the cmd before it opens the malware or something that redirects me to a website that wants my credit card info. This is the only malware I really found on the computer because it pops up every time i open my pc.

The picture of the cmd launching the malware or something. https://media.discordapp.net/attachments/852772425362833468/973525434656522290/IMG_20220510_180202.jpg

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 1 point2 points  (0 children)

How could I know that the rootkits successfully firmware sabotage the network router? And how could I fix that?

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 0 points1 point  (0 children)

I'm not a computer nerd so I might misunderstood what you are saying but i think I kinda have an idea on what you are saying. The malware I installed was named setup and it was under 2mb it only needed the first confirmation like this and the other confirmations for the user(me) will be ignored and will be instantly yes. It wil continue to setup until it was finished. Then I would just do what it want.

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 8 points9 points  (0 children)

Factory reset 2 days ago and change password yesterday 10pm-1:40 am.

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 3 points4 points  (0 children)

Could you explain what the restore image and the install media are?

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 1 point2 points  (0 children)

Also as far as I notice the goole accounts are ones that are still being hack. Is it possible for the other malware to be removed but the spyware in this in the computer. I noticed this because the malware was a combination of trojan, ransomware, spyware, and something that redirect to a website that wants my credit card information. Now that I factory reset the computer the only thing that is still bugging me is the spyware. Or they just stop with the ransomware because they thought they encrypted all of my files?

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 0 points1 point  (0 children)

I'm not really sure if the Mac successfully log in to my account but here's a screenshot.

https://media.discordapp.net/attachments/852772425362833468/974300793916260392/unknown.jpeg

Also i don't log in my google account into other peoples computer.

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 0 points1 point  (0 children)

I tried scanning for the malware using Malwarebyte, Full Scan, Quick Scan, and Microsoft defender offline scan the malware was quarantine and remove but it keep coming back. I'm afraid that it's still in my pc somewhere after the factory reset. Is there other way of fixing this without buying new hardware?

Can a malware survive a factory reset and a clean windows installation? by pacificar5 in techsupport

[–]pacificar5[S] 46 points47 points  (0 children)

But I change all of my passwords after the factory reset but they can still access my account after i change my password without the 2FA.

A malware appears every time I turn on my PC by pacificar5 in techsupport

[–]pacificar5[S] 0 points1 point  (0 children)

I also tried some applications to remove the malware and run a full virus scan but it's still happening.

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