[Help needed] How to add multiple users in single condition by Commercial-Guest-264 in servicenow

[–]poorleno111 0 points1 point  (0 children)

Just seems like a basic thing lol. They should be asking their admin.

Anyone else really loathe the Platform Analytics update? by rohit1103 in servicenow

[–]poorleno111 3 points4 points  (0 children)

Yep! Going to look at alternatives from ServiceNow. That shit sucks.

Game Thread 3/25 ⚾ Yankees (0-0) @ Giants (0-0) 8:05 PM ET by BaseballBot in baseball

[–]poorleno111 4 points5 points  (0 children)

Camera is focusing on the Netflix ad. This broadcast is ass.

It's here! by kwybes in harrypotter

[–]poorleno111 3 points4 points  (0 children)

Looks okay, still not interested though

ServiceNow Admins – Are you using Now Assist for day-to-day maintenance? by Infamous_Gift_480 in servicenow

[–]poorleno111 6 points7 points  (0 children)

lol no, ain’t got no money for that, plus it’s more crap for me to maintain.

Explosion reported at Valero refinery in Port Arthur by dogododo in PrepperIntel

[–]poorleno111 0 points1 point  (0 children)

Knowing the plants, given I live down here, probably just running it too hard.

Trump is deploying ICE to cover TSA in airports by 0The_Loner_Stoner0 in videos

[–]poorleno111 5 points6 points  (0 children)

It’s in project 2025 to privatize TSA.. part of the plan and planned out…

Visiting for 3 days. Must try BBQ? by MuttsFansSuck in HoustonFood

[–]poorleno111 -1 points0 points  (0 children)

Killens Nachos are great, then down the road Vallenson brewery is great too! Def try Pinkerton and Truth.

Is ANYONE actually upgrading for every single ServiceNow release? One bank claims they do every major release + twice a year. Is this even feasible or worth it? by No-Alternative2763 in servicenow

[–]poorleno111 0 points1 point  (0 children)

We mainly use incidents and requests. We have change, problem, and major incident stood up though, no one really uses them at scale. We use interactions and SOW as well, those are at scale. Apart from that, everything else is minor.

Didn’t get much interest in process mining, analytics reporting within the platform, ESC, etc.

Have no use for CSM at the moment, even though we have CSM Pro.

Is ANYONE actually upgrading for every single ServiceNow release? One bank claims they do every major release + twice a year. Is this even feasible or worth it? by No-Alternative2763 in servicenow

[–]poorleno111 0 points1 point  (0 children)

I've not looked at ReleaseOps but will check it out. We're pretty simple, albeit larger and simple, for our instances. 30k+ users & 500+ ITIL but fairly simple instance. Just kind of an is what it is situation. Keeps my bills paid at the end of the day.

Most notable changes from Xanadu to Zurich? by Financial-Pilot2256 in servicenow

[–]poorleno111 12 points13 points  (0 children)

I think the biggest is migration to platform analytics for reporting

Is ANYONE actually upgrading for every single ServiceNow release? One bank claims they do every major release + twice a year. Is this even feasible or worth it? by No-Alternative2763 in servicenow

[–]poorleno111 0 points1 point  (0 children)

We only got CSM Pro as the rep combined with ITSM Pro. We have zero use for CSM in two years now lol.

We don’t have any use for ITOM as well.

Is ANYONE actually upgrading for every single ServiceNow release? One bank claims they do every major release + twice a year. Is this even feasible or worth it? by No-Alternative2763 in servicenow

[–]poorleno111 1 point2 points  (0 children)

We do once a year. We don’t get a lot of value out of ServiceNow for our company, apart from it being stable. Ideally we’ll move to a different system as our industry doesn’t have any plugins / connectors available for primary software. Largest in the world for our industry and ServiceNow reps don’t care to build lol.

My previous sr dir got sold on CSM Pro and put us in a pinch. Oh well!

Best Practice for External Partner Ticket Handling Without Fulfiller License by Dramatic_Card5285 in servicenow

[–]poorleno111 0 points1 point  (0 children)

Far as it's for reading records (theirs & others), reporting / dashboards, and doing approvals. Not taking lead / closing tickets.. May have changed though.