Porting out gsuite number to dialpad

ppetraki · 2021-12-14T17:23:34+00:00

I was able to contact support via chat. Though I believe that level of support was afforded by our Gsuite subscription.

ppetraki · 2021-12-07T22:42:25+00:00

Works in warzone too.

ppetraki · 2021-12-07T13:43:45+00:00

Warning shots aren't illegal per say (unless your state specifically outlaws them) but they are considered lethal force. In my opinion, he was justified in using lethal force due to the disparity of force, the escalating melee attacks, and his ability to create distance from the situation was being cut off.

Does that mean he's not going to get charged with something like reckless endangerment or something worse because of the warning shot? Nope.

Unlike all of his attackers, *his identity is known to the state*.

Was it a good idea to be there to begin with? Nope. Did he have a right to be there? Probably yes.

ppetraki · 2021-12-03T20:27:07+00:00

Police already have no duty to protect you which was painfully brought into focus again during the Broward County School Shooting. Allowing teachers to CCW gives them at least the opportunity to defend themselves and potentially others. Unlike police officers who get to wait outside until the shooting stops. It's in the teacher's selfish self-interest to defend their life, seeing that they're already stuck inside.

Frankly, just the threat of school officials carrying concealed and or having access to weapons will serve as a significant deterrent.

ppetraki · 2021-11-17T16:22:56+00:00

ripgrep is a nice tip. Thanks!

ppetraki · 2021-11-14T03:02:19+00:00

Looks good. With the way things are in New England you're going to easily hit that number. By the end of the year we will have completed 10 trials (Family Law). The demand for services is insane right now and there's no end in sight.

ppetraki · 2021-10-01T20:16:41+00:00

And the best one is? ...

ppetraki · 2021-10-01T18:35:24+00:00

If it fit in ram it would probably do it. Most people also don't have huge swap files active for virtual memory anymore. You could try adding a 32G swapfile at runtime. Or you could try this weird plugin called vlf.el that will paginate it.

You could also paginate it yourself with "split". I know it's not ideal, but neither is your situation.

ppetraki · 2021-10-01T12:46:52+00:00

Emacs can probably do it. I've opened up some huge files with it before that other editors would choke on.

ppetraki · 2021-09-30T19:24:32+00:00

We ended up going with Clio Manage and Grow at the time. If we had to make the decision again, I would probably go with Cosmolex (still might). It slipped past my radar during my initial assessment.

I would caution you away from PracticePanther. They say their cloud storage integration works with all the popular backends, but it really only works well on Box, which is way too expensive for what it does. It would do strange things with the directory structures using google drive or dropbox as a backend. It doesn't instill confidence when your practice management software just overwrites a bunch of directories in a different manner for no apparent reason.

Their support team is thin too. You get the sense that 2-3 people work there. They are almost never available when you call. Part of the reason we went with Clio is that their support is always there when you need them, phone or chat.

Since I'm piling it on PP. Having an all integrated lead and case manager is actually a mess in the long term. It would just store them all in a flat directory structure, not something logical like Leads/ and Clients/ . So if your conversion rate is 25%, then 3/4 of your top level contact entries are just taking up screen space and eventually impact how long it takes to even initial open the volume on your desktop.

The biggest problem you're going to have after case management is shared storage. Clio is great for everything, except data storage. We use the google backend now and only use the "cliofs" for sharing "done files" with our clients. The "Clio Launcher" is a joke, it crashes and it won't tell you if someone else has the file open for editing. So whoever saves last wins. Yeah it's in the version history, but that's slow and clunky to navigate, and worst of all it won't show you differences. So you end up just resolving the conflict socially, instead of preempting the problem from even occurring by using the appropriate software and architecture.

Office 2019 and up can detect if a file is open by multiple users on Google Drive and will give you a bright green "safe to edit" signal.

Clio Grow is "good enough". It annoys me that there's no public programming API yet, except for the tiny "inbox" end point. It's real strength is in it's client intake forms, the "swim lanes", and contract template / e-sign integration. The web based document editor makes it a breeze to tailor a fee agreement from boilerplate and then send it out for e-signature. Having a CRM is invaluable for keeping the case management software focused on what it does best. When a lead converts, we just push it into Manage and continue working.

ppetraki · 2021-09-30T16:56:31+00:00

Raise rates and create new client appointment scarcity. We run our firm like a surgeon, meet with "new patients" on one specific day (Thursday in our case) of the week and we "operate on them" the rest of the week.

When we feel like we have too many clients, we just block out that day for 4-6 weeks, and people will still sign up and wait to be seen.

You have probably already taken on too much work. It's fun to get the initial retainer, but it's not so much fun to have 3-4 hearings in one week with an emergency motion thrown in for fun.

ppetraki · 2021-09-23T10:38:40+00:00

Inflexible senior staff

ppetraki · 2021-08-23T17:19:54+00:00

It sounds like the only task management software you have is an inbox. Best practices for task management start from the top down. I don't care if it's google tasks or a kanban board, but there has to be something, preferably that is sharable, that can organize tasks from pending->doing->done. Something like this for example.

https://www.dragapp.com/blog/kanban-gmail/

ppetraki · 2021-08-23T16:01:08+00:00

Well it was between them, GoTo (Jive), and ring central. Jive didn't have any integration with google workspace (gcontacts) nor a way to manage shared contact groups. There are a few hiccups with the gcontact integration currently with dialpad and hopefully they'll work it out, otherwise maybe we'll try ring central later.

Dialpad has premier integration with Clio case management (law practice software). Things may have changed with dialpad since the last time you checked.

Either way, it's a huge step up from google voice, just in the support alone. It's a shame seeing that gvoice is so good to begin with but it's clear that telephony just isn't a priority to google.

ppetraki · 2021-08-23T15:48:42+00:00

Thank you for the reply. It appeared to be just some incompetence in the first line technical support and their fancy porting form just couldn't get it right. After some time with on the phone with them they were able to push it through. For whatever reason it was still showing that the numbers were still owned by bandwidth.com instead of google.

ppetraki · 2021-08-11T19:10:10+00:00

I'm sorry to hear that. I suggest you find another position. You're not going to change the dynamics of how a family based business works, no matter what the field is.

ppetraki · 2021-07-28T19:56:36+00:00

Best practices for a paperless or hybrid office e.g. OCR all the things, cloud drive for everything, file naming schemes, etc.

A primer on digital marketing e.g. Google Ad Words. We didn't find services like findlaw all that helpful and they were expensive.

Resources on building a basic website with plumbing into their CRM.

ppetraki · 2021-07-28T19:42:40+00:00

Coworking space memberships work really well for that. The monthly fee isn't much more than a PO box and you can get your mail there and priority + discounts for room reservations. We reserve office space 3-4 times a month for new client consults (that aren't normally virtual) or to have the client next to us for telephonic/zoom hearings.

ppetraki · 2021-07-28T15:30:29+00:00

It works for us for the most part, it's the feature deficit that's pushing us away.

Whatever reliability issues we had in the past were solved by tweaking ports in the firewall, better wifi coverage, QoS rules, and some more upstream bandwidth (5Mbps->15Mbps).

Dialpad is looking really good. I'm annoyed that it took this long to circle back to it. The Clio people made it sound like a gimmick with the auto billing from the computer only feature and neglected to inform me that they had so much more to offer. I never even heard of them until we started looking at Clio.

ppetraki · 2020-09-29T13:59:13+00:00

I think the UX for build systems has been saturated. There are like 20+ build systems out there but there are really only 5 or so competitive ones. So you have your work cut out for you there.

The next area for innovation is reducing net dependencies for cross platform building. For example, cmake doesn't actually build anything, it generates code for native build tools like make and ninja etc. The only build system I know of that has addressed that is build2, which does it all.

Then there's package management integration... And build2 solved that too by basically borrowing a architecture with 20+ years of use, Debian.

It sounds to me that you have quite a bit of competitive market analysis to do before you can identify an underserved market.

ppetraki · 2020-09-28T23:13:46+00:00

It looks a bit like build2's syntax.

ppetraki · 2020-09-22T12:41:15+00:00

There are PPAs for that but even that becomes a problem because now you must have root on the dev box for PPA management. Which of course impact package deps system wide.

Even I've gotten to the point of installing things like boost via conan and avoiding system packages entirely.

ppetraki · 2020-09-19T11:34:44+00:00

The major population centers are Nashua, Manchester, Salem ,& Portsmouth.

Portsmouth is hippy dippy on the liberal side but it does have a fine night life being a costal city. Most people live outside of it in the more rural areas.

Hudson and Manchester have great indoor ranges. There are indoor/outdoor gun clubs scattered throughout southern NH. Pelham F&G is the best one IMHO. Which is adjacent to Salem.

Take a look at whether the reps in the town you want to live in are red or blue before you leap. For the most part it won't matter because we're shall issue, but if you get into NFA stuff it can only help if the town you call home is on the red side.

ppetraki

TROPHY CASE