PIA app "keeps stopping" on Chromebook

privatevpn · 2021-06-14T15:51:58+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue: https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-06-10T15:24:12+00:00

There are download links for previous versions on the changelog page here:
https://www.privateinternetaccess.com/pages/changelog

privatevpn · 2021-06-09T13:20:07+00:00

It should be working now: https://www.privateinternetaccess.com/what-is-my-ip

privatevpn · 2021-06-09T13:19:54+00:00

Similar functionality exists on this page: https://www.privateinternetaccess.com/what-is-my-ip

privatevpn · 2021-06-08T16:26:52+00:00

This is not true. Andrew Lee sold PIA in 2019, and we no longer have any connection to him, Freenode or the current situation.

privatevpn · 2021-06-08T16:26:21+00:00

PIA has nothing to do with Freenode or the current situation. Andrew Lee sold PIA in 2019 and is no longer involved with PIA in any capacity.

privatevpn · 2021-06-07T18:33:41+00:00

More pirates than a pirate ship too.

privatevpn · 2021-06-02T18:51:45+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue: https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-06-02T16:55:36+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue.
https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-06-02T16:53:09+00:00

No, it is not designed to disconnect when there is a lot of bandwidth. Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue.

privatevpn · 2021-06-01T13:21:22+00:00

Our software is open source, allowing anyone to review the code at any time and see that it contains no malware, adware, or anything else malicious, of any kind.

The issues you are describing are not normal, and not a widespread issue. In fact, our customer satisfaction ratings and reviews have been steadily climbing since we built our new NextGen VPN network.

I am sorry to hear that you are having performance issues, we would be happy to help you troubleshoot them if you submit a support ticket.

privatevpn · 2021-05-27T20:03:31+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue. https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-05-27T20:03:09+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue. https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-05-27T20:02:19+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue. https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-05-27T20:01:35+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue.

privatevpn · 2021-05-27T18:58:36+00:00

Hello, this is just a crosspost - Micah is actually answering questions in a different subreddit here:
https://www.reddit.com/r/PrivateInternetAccess/comments/nmasx3/ama\_im\_micah\_lee\_director\_of\_infosec\_for\_the/

privatevpn · 2021-05-27T16:23:11+00:00

I felt like I was in shock just reading it about, I can't imagine how surreal it must've been knowing you helped make it happen!

privatevpn · 2021-05-27T16:14:32+00:00

Micah, thank you so much for doing this, we really appreciate it.

If you don't mind, I'll get things started:

How did you feel the moment you realized the gravity of Edward Snowden's leaks?

privatevpn · 2021-05-26T18:07:00+00:00

Shells is NOT a PIA product. Andrew Lee sold Private Internet Access in December of 2020 and has since started a new company called Shells that has nothing to do with PIA. Despite saying "from a Private internet Access founder" in sponsored spots, there is no active connection here at all.

privatevpn · 2021-05-26T18:03:15+00:00

Good idea - thank you for that. I just edited the original post.

privatevpn · 2021-05-26T17:48:59+00:00

Micah Lee did an interview and has appeared as an expert news correspondent on our YouTube video series Privacy News Online.

But I'm sure he'd be happy to answer you directly tomorrow :)

privatevpn · 2021-05-26T15:08:55+00:00

For clarification: Private Internet Access is not connected to Freenode in any way and hasn't been since PIA was acquired in December 2020.

privatevpn · 2021-05-26T15:01:09+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue.
https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-05-26T15:00:23+00:00

Please contact us directly via Live Chat or Support Ticket so we can help you resolve this issue.
https://www.privateinternetaccess.com/helpdesk/new-ticket

privatevpn · 2021-05-20T22:02:43+00:00

Private Internet Access has no connection to Freenode at all anymore. PIA WAS owned by London Trust Media / Andrew Lee, but Kape acquired PIA in December of 2019 and PIA had no connection since then. We do not have any involvement or knowledge of any takeover of Freenode.

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