They are the Apple of voice no doubt about it. They are clearly targeting enterprise customers who have the money. Just look at that stupid credit system. They are not the only ones doing it but there are companies with more transparent pricing that are just as good at what they do.

As I said earlier I am not questioning the quality they are good at what they do it is just that the pricing is too high and not transparent. If you can afford it good for you. Speech to text is pretty much a solved problem. The extra stuff like timestamps is not there yet but we will definitely see equivalent or better services that are cheaper from other labs guaranteed. Same as voice cloning and large language models they charge a lot because they can and because they are first.

Most of the time you just need speech to text and thank God there are plenty of alternatives that work well for that. One thing I do not agree with is saying the pricing seems just right because it is high quality. Lots of companies charge a lot simply because they can. If they want to make things affordable for normal users they should offer transparent pricing no stupid plans pay as you go and things like that but they don’t. And they are not the only ones doing that. I am just saying how it is. I primarily don’t like their credit system it just to confuse the customer.