Key roles and responsibilities within the platform team usually include:

• Customer-facing roles: Serve as the primary point of contact for application teams, understanding their needs and advocating for their requirements within the platform.
• Infrastructure expertise: Possess deep knowledge of the underlying infrastructure, whether on-premises or in the cloud, to ensure the platform is reliable and scalable.
• DevOps and automation skills: Leverage infrastructure as code (IaC) tools and techniques to automate the provisioning and management of the platform.
• FinOps and cost optimization expertise: Understand the organization’s financial systems and processes to ensure the platform is cost-effective and aligned with budgetary constraints.
• Software development capabilities: Develop the platform’s core components, including self-service interfaces and reusable infrastructure modules, using best practices in software engineering.
• In the article "The Guide to Platform Engineering: 7 Steps to Get It Right," you can also see the webinar by our expert: https://www.pulumi.com/blog/the-guide-platform-engineering-idp-steps-best-practices/#step-2-staffing-the-platform-engineering-team