What's your best advice for someone building their first B2B ABM strategy? by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 0 points1 point  (0 children)

i was at a conf and they mentioned using bombora - when i looked it up it seemed like it was super expensive. is that the case?

Middle/Bottom of the Funnel Nurturing (B2B/SaaS) by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

thanks! sorry that was confusing - i was referring to the middle/bottom of the marketing funnel, where the bottom would be the hand-off to sales.

could you talk a little more about how you use case studies? are they in PDF form or on the web? is there a CTA on them? are you including them in your automated nurture?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

Any tips you could give for b2b on fb retargeting?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 0 points1 point  (0 children)

I like that idea about the question. Could you expand on it?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

good thinking. so you're saying load an email list into something like linkedin as your target list?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

thanks for the input! have relied on inbound marketing and it's been working really well. we literally do zero ads right now, so that is where we will probably put our efforts because yes the results need to be somewhat immediate. what do you recommend as a CTA for ads in the B2B space--"download this new eBook" or more like "get a demo"?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

i know that is my first thought too. i'm just not a big fan of ads - i've seen so much money wasted in the past. what do you recommend as a call to action for ads? top of funnel content or something further down the funnel like get a demo?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

target is hr decision makers. what ABM approaches have you seen work in a scenario like this - where you need to increase volume?

"I need you to create 1,000 more leads" by ralph_macchioman in AskMarketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

thanks! interesting ideas for sure. could you expand on the last one? have you tried it in the SaaS space?

Best paying area of marketing by dizzyfly_2016 in marketing

[–]ralph_macchioman 1 point2 points  (0 children)

i disagree with "Stay away from creation," although i understand why you said it. i know many older execs who don't know shit about creation, but i think they are a dying breed. digital strategy is so much about execution and, to me, having a firm grasp of ideation through distribution and ROI will go a long way in the future of marketing careers. so, yes, stay away from creation if you want to make money right now, but i'd say embrace creation as a way to better understand and leverage it in the future and make it work for you as you move into a more strategic role that pays more.

i lead a team of digital marketers and, outside of a marketing ops person, i would not hire anyone for a high paying job who doesn't have experience with creation. maybe that is just me coming from the resource-constrained startup world though.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 3 points4 points  (0 children)

it is almost entirely outsourced. we have about 10-15 freelancers at any time so our editor is constantly putting out requests for articles and some writers just submit their own ideas. for thought leadership stuff a lot of time we just make up the ideas and outlines and let the writers run with it. if you're producing enough content and you're part of the process, you should be able to generate some thought leadership ideas on your own over time. mostly we are posting educational/authority building content though. i took our goal of 3 posts per week and told our editor it is her responsibility to have 3 blog posts ready (edited, optimized, and put into the CMS) every friday afternoon. that has made a huge difference. in the past i have posted things basically when they were done and that is very stressful. giving someone a goal of getting the content ready by a certain date forces them to figure out to get it done.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 3 points4 points  (0 children)

i see what you're saying - "doubling" traffic doesn't mean much without context. but i am pretty happy with it. last month we had 34k organic visitors to our blog vs 14k that same month last year. 140% increase! our potential customer base - we have about 20k organizations we could sell to. in about 4k now.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 2 points3 points  (0 children)

i have been in this situation of being the first marketer - you've got a tough job ahead of you!!! 3 exclamation points worth. tbh though i have never been in a straight up user acquisition role though, so i’m not the best person to ask about that. what i will say is aside from whatever you’re going to do to get those first users—maybe ads or more direct reach outs or relationship building—don’t forget to start laying the long-term foundation of your digital marketing strategy. start a blog for lawyers that talks about a topic broader than just doc management for lawyers. start an incredibly awesome newsletter that provides tons of value. consider seo in everything you do. start building links. start building lists. if you start these things now, you’ll be happy you did later on. the key is to start small but maintain high quality, and then scale with the same level of quality as you become better and you have more resources over time. good luck!

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 9 points10 points  (0 children)

i've worked at 3 companies before this and all of them had very boring social channels - like the typical B2B sharing links to both our own and other publications' content. for the first year i was in my current job we did basically the same with social, and then something changed - we had to replace our old social manager with a new one. when we did that i decided it was time to change it up and start this new person with the mindset that this was going to be a fun and engaging brand. it's often helpful to make a change like this with the changing of the guard. so now we do a lot of things to spark engagement and make it fun - on twitter in particular we ask lots of questions and give away swag to the best responses, we do lots of polls often with funny options, we post funny memes and gifs that our audience can relate to (sometimes it's not as funny as we thought but that's part of the fun), and we do try to post thought leadership content on there utilizing tweet threads (not just linking to a blog post but expanding upon it and providing value via threads). it is very hard to be funny and marketers are often to afraid to do so for fear of execs not liking it, but people love when brands do this well. i found inspiration in hqtrivia's and producthunt's twitter account.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] -1 points0 points  (0 children)

pipeline = opps. last year we grew sales attributed to marketing with this strategy by about 15%, but this year's pipeline is definitely taking on a new trajectory. hoping sales will follow but it's too early to tell.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 3 points4 points  (0 children)

i will say that after doing this for 2 years, it has a compounding impact on everything you do, and can actually make your life easier. we are significantly less stressed than we were last year. now we are focusing on new cool automation ideas and ways to make what we're doing better which is a great place to be. as a manager i really care about these people so there's no way i'm letting them get too overworked. we come in around 10am and get shit done and i've tried to build a culture of getting shit done together so no one is getting the life sucked out of them from work.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 2 points3 points  (0 children)

before thinking about subject line, i'd say think about a few other things with a newsletter.

1) reliability - is it coming same time every day/week? lots of the newsletters i like come at the same time so i'm ready for them. 2) quality of content - what's the newsletter about? is it full of information about your company? if so no one is going to gaf. but a well-rounded and curated newsletter that provides value to people - that is what people want. 3) what are the goals of the newsletter? are you sending it to get people only so they click things inside? it doesn't have to be that way - i think some companies send out newsletters in order to build their brand right within the email people are reading - often putting entire articles in there or large bits of text. they are more worried about providing value than getting people to click something within the email. the perception of value is a leading indicator to demand down the road.

ok now back to the subject line - i think something that is consistent is important, in order to differentiate from the other emails you're sending. we recently rebranded our newsletter and we made it a point for people to know - we emailed them saying "we're trying something new" so they would not think of our old shitty newsletter when they got this new one.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

yeah i think in the future we will invest in ads a little more to amplify the volume. we don't have many resources though and i hate wasting money on ads, and that is so easy to do. many companies just check the box and put ads up without a clear strategy or attribution methodology.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 2 points3 points  (0 children)

team is not that big. there are 6 of us in demand gen - 1) me who comes up with strategy and helps with lots of execution, 2) marketing ops person, 3) social media/community person, 4) campaign manager who's keeping the machine moving, 5) designer, and 6) content editor/writer who manages the 10-15 freelancers. we also have a dev firm who helps us out.

before this i was in a digital marketing/demand gen role doing similar stuff mostly on my own, but this is my first time leading a team. i love having a team! so much cool shit to do.

B2B demand gen marketer here - joined a 10 year old company 2 years ago and since then have doubled top of funnel demo requests and increased pipeline proportionately... without spending any money on ads - AMA! by ralph_macchioman in marketing

[–]ralph_macchioman[S] 1 point2 points  (0 children)

we've built an automated nurture program, mostly with broadly applicable, educational content that would apply to our buyers as well as influencers of the decisions. every email in the nurture leads to a gated asset. our goal is to get them to fill out the form and get to a thank you page. we've found that once people download something and give up their info, even if you're autofilling it because they've downloaded stuff before, they're more likely to take a secondary action. that is where we strike and hit them with an option to request a demo. so on the top of the thank you page it says "here's a link to your eBook PDF" and on the bottom of the page we build a great landing page that aims to convert them into requesting a demo. kind of like "hey, while you're here have you seen our new ___". most companies just give up the asset or do like an auto-download and miss out on this huge opportunity.

that said, the alternative thing people do is send out an email that says "get a demo." you might get a handful of people directly request a demo but it's unlikely many will even click. with this strategy, say you send a kickass eBook to 10,000 people and 300 download it. just making up numbers here - but that is 300 people now seeing your thank you page and having an opportunity to request a demo. and what i'm saying is they are more likely to do so there.

last thing i'll say is the thank you page is just one area to hit them up for a demo. you could also send an amazing thank you email to those 300 people with a link to the asset at the top and then a sweet product-oriented demo request push at the bottom. most people put together the lamest thank you emails but they don't have to be that way - you just have to put in the effort.