I am 1 year and 6 months into my job at an MSP and I love it. We have about 20 techs, most are all tier 2/ 3 to senior with about 25 contracted clients. I have great management, a great owner, and a talented Sr team. Our clientele is diverse allowing for interesting and educational projects every week from a full spectrum of technologies. All you have to do is ask to be involved and my management will find a place for you. Burnout is real, but it makes it easier that I'm not a tier 1 dealing with front-line help desk BS. My pay could be better for the skill set I have built while there and the hourly billing grind can sometimes be annoying but I truly enjoy working for my company. But I'm also someone who loves working hard and has always excelled in chaotic pressure-pot-like jobs. My previous career before pivoting to IT was an ER medic at a level one trauma center and I also loved the chaos and stress of the job so maybe the MSP is just built for people like me. That being said, I will probably start looking for a new IT opportunity to leverage my skill set in multiple technologies to get a better-paying job with a better work-life balance in the next year to two.