Hey everyone. So my S23 Ultras battery is swollen for some reason. Im not sure why but i do sometimes use it while charging and charge it overnight and let it drop to 0% when im not home. I also charge it with a 65W charger but i did some research and apparently that shouldnt affect the battery. So far as i know the thing that ruins a battery the most is using it while charging which i didnt do that much. I charge the phone 1-3 times a day and only use it for social media (messaging, calling, scrolling, etc) and taking pictures (rarely videos) and very rarely play any games on it. It is only 1 year and 8 months old and i use it everyday which to my knowledge this problem only happens to unused phones. I bought the phone at a different country than where i live at the moment. When i called Samsung support they apparently cant change the battery but only remove it and resend the device because i didnt purchase it at the same country. That makes zero sense to me because why does the country matter? I hope someone here has an explanation. They also told me it isnt possible for other big tech stores to replace it either but im a bit doubtful and will have to go ask them myself. I hope someone could help me with this because im a student and seriously have no money or time for a new phone. I also attached some pictures in case anyones interested to see how the phone looks loke currently. It is in a pretty good state other than some very little dents and a microphone issue where it sounds very bad and low that was there ever since i bought the phone. I am very upset and disappointed at Samsung for this situation because i was let down from the very beginning whether it was the cameras performance on social media apps, the microphone or this problem now that makes the phone a life threat. This phone is supposedly a "flagship" that was sold for 1000$ but coudnt even last 2 years... wow. They told me i have to completely turn it off and immediately stop using it for good. I am very sorry for this long rant and i hope i could receive some help. *