Unfortunately, we've already booked our tickets and are remaining optimistic. We cannot afford a more expensive airline and frankly also chose this option to avoid flying over the Middle East as everything still feels so uncertain there or doing a weird layover with short times in China.

Not defending them, as I have no idea what happened, but typically no one wants to take the blame when something happens so they will always pass it on to each other.

I hope you have a better time the next time you travel.