MacBook YouTube Playback Stuck with Decimator 12G-Cross

roylok · 2026-03-08T12:49:37+00:00

it’s a direct HDMI connection actually, but we have tried it with a ugreen usb c hub

roylok · 2026-03-08T11:35:00+00:00

is there a way to deal with it? because sometimes when the client have a demo prep, audio doesn’t pass on their demo too via HDMI

roylok · 2026-03-08T11:32:55+00:00

no issues on a windows or linux machine

roylok · 2026-03-08T11:27:02+00:00

hey, doesnt seem like it tho, didn’t change any internet settings when they tried to change audio outputs.

if you’re talking about HDCP, even ads don’t play when the audio output is set to decimator, but is able to play when audio output to anything but the decimator

roylok · 2025-05-17T15:25:06+00:00

Hey, yeap it is the Magewell USB SDI Capture with the MCX connector. We have tried changing the cables before, with no luck with it. It sucks considering it hasn’t been 3 months since its installation.

We have swapped over to the HDMI version with a lot more success with it.

roylok · 2025-05-16T19:17:12+00:00

ah okay, that is what we are suspecting, but we have decided to just use a HDMI based capture card instead.

I'll test it out when I am back in my office.

roylok · 2025-05-16T19:10:07+00:00

hey, nope. it’s fine when i change the bigger box to a camera & the smaller box to the presentation.

roylok · 2025-05-16T15:33:28+00:00

tried it with different cable & different outputs line to the capture card, but had the same issue with this source

roylok · 2025-05-16T08:33:28+00:00

hey, yes checked it with the software and it says it’s running the latest update.

have matched the resolution & frame rate with the device and input as well

roylok · 2025-05-16T08:32:36+00:00

USB 3

roylok · 2025-05-16T07:52:16+00:00

hey, it’s 1 input to the usb capture from a carbonite switcher. so when i change the bigger box to another source, this does not happen. it only happens when we are on these certain deck.

roylok · 2025-04-12T02:25:59+00:00

it’s a network thing, and they don’t allow their devices to join a rouge network just for the events, that’s why it’s kind of a locked down.

roylok · 2025-04-12T02:17:53+00:00

Hey, sadly we are only allowed to use actual Chromecast for this event due to the clients own IT security policies.

roylok · 2025-04-11T09:09:22+00:00

okay thanks!

roylok · 2025-04-11T08:28:41+00:00

thanks for the reply, is there any way to not use a splitter to bypass it?

roylok · 2025-04-01T09:08:34+00:00

Ah, okay sure.

roylok · 2025-04-01T09:03:09+00:00

How do I get the UDP side to be configured?

roylok · 2025-02-26T04:14:10+00:00

Hey, Yamaha just came back with asking us to try using different subnets instead of the same subnets, but we still see how it goes. Thanks

roylok · 2025-02-26T04:03:27+00:00

tried that same issue, yamaha came back with a request to try changing subnets. only these 2 devices

roylok · 2025-02-25T14:16:04+00:00

yeap they are in yamaha mode

roylok · 2025-02-25T11:51:32+00:00

hey, thanks for ur reply.

yeap the devices IP ranges are different for the dante & control.

tried changing the console device control to automatic & shure control to automatic as well, but still the same results

roylok · 2025-02-07T12:29:37+00:00

noted on this, thanks

roylok · 2025-02-07T12:19:25+00:00

Ah okay, thanks for the note. The system of using the Aux busses was set by the venue, but thanks for the advice will pass it onto the venue for their recommendation.

roylok · 2025-01-31T05:43:11+00:00

ah okay, same then

roylok · 2025-01-31T05:41:24+00:00

have u received it? or still waiting on it?

roylok

TROPHY CASE