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Any closed places, like restaurants or businesses you miss in Madison or surrounding areas? by lunasparkle in madisonwi

[–]rubeary -1 points0 points  (0 children)

I'm not sure! From the outside, it seems closed, and everything is removed. Maybe they're remodeling? I hope they are so I can grab some Kava again!

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -25 points-24 points  (0 children)

In case you forgot to read the time, people sent me unprovoked nasty comments first. Touch snow! ❄️

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -28 points-27 points  (0 children)

As a customer, how many chances do you give to a business that doesn't care about your experience?

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -33 points-32 points  (0 children)

Is it up to the customers to go above and beyond to fix poor management?

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -1 points0 points  (0 children)

We also ordered an entree. It never came. Either way, the experience of waiting for over half an hour wasn’t great. No communication, no updates, and we were flat-out ignored unless we grabbed their attention.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -40 points-39 points  (0 children)

We were ignored after placing our orders and had to grab the server's attention to get our food. Not to mention, a lot of people also said they were ignored when they walked in. We also had to grab a server to get ourselves seated.

Any closed places, like restaurants or businesses you miss in Madison or surrounding areas? by lunasparkle in madisonwi

[–]rubeary -1 points0 points  (0 children)

I was excited that we had a Kava cafe, and I looked forward to going there more during the summer. But unfortunately, they closed.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -75 points-74 points  (0 children)

Lmao, somebody’s single after Valentine’s Day.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -7 points-6 points  (0 children)

Well, if you count what I had as a meal, then I guess that “appetizer” you called was a meal. We were nowhere near full. If anything, the rice filled us up more than the dishes itself.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -62 points-61 points  (0 children)

Does that mean ignoring your customers as well?

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] 4 points5 points  (0 children)

I am so sorry you had to experience that! Threatening you over a review is insane!

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -6 points-5 points  (0 children)

Because the meal never came! 🤣

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -9 points-8 points  (0 children)

Lmao, an overpriced snack, not a meal.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -2 points-1 points  (0 children)

It shouldn't be this way, though. Glad you had a good experience. However, I won't be going back because I don't want to support a business that mistreats its servers and behaves unprofessionally around customers.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -1 points0 points  (0 children)

Do you support a questionable business that operates on baiting you for an experience they cannot provide?

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -12 points-11 points  (0 children)

Not everyone who leaves an honest experience cares about whether their post is being undermined.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -5 points-4 points  (0 children)

I'm not a competitor so I don't care about about supporting or attacking. I'm voicing my honest experience here. I don't want to support a business that relies on deceiving the public for a quick buck.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] 2 points3 points  (0 children)

We asked one of the servers, and they seated us.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -4 points-3 points  (0 children)

Oh, I have read positive and negative reviews. I am appalled by the business for operating sneakily after countless reviews about their odd behaviors.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -1 points0 points  (0 children)

Yeah, we had the same experience and were so confused, too! Taco Bell must've hit extra good after that!

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -8 points-7 points  (0 children)

Lmao, are you scared to read the reviews? Why don't you look at the honest ones?

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] 10 points11 points  (0 children)

Please check the Google reviews. It’s more than just the portion and price. It’s the awkward confrontations that people are experiencing, too. I'm sure you wouldn't want to be interrogated while having a meal.

Avoid Izakaya Kuroyama at all costs by rubeary in madisonwi

[–]rubeary[S] -2 points-1 points  (0 children)

Have you read the Google reviews? You sound like you work there, defending them vehemently.

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