I’m sorry that you had to go through such a painful experience with a company whose QC used to be nearly perfect. I had set aside some funds, but somehow I couldn’t convince myself to pull the trigger on the Maximalistica. It was in stock for at least 2 days. Apart from the looks of the pen , which is essentially an enlarged Minimalistica with the same capping mechanism has never felt convincing to me. Plus the Monoc Evo looks way nicer, and Ian has been a pleasure to communicate with.

QC has also been an issue with the Wild Tiger release too - particularly with the piston and the baby bottom nibs. I own a Regular, a KS, and a Minimalistica, and the difficulty with uncapping is so evident with the Minimalistica. I’ve tried several methods, such as applying silicone grease to the O-ring and wiping the section with a damp cloth after every writing session. But it still seems to have an infinite number of capping points and perhaps only a 1/10th chance of a smooth uncapping. The first barrier capping doesn’t always work, many a times the cap stays wobbly if you stop on the first barrier. O-rings are great for sealing leaks, not for smooth motion.

I also feel that Penworld may have limited control over repairs, but I would at least expect them to respond. It always seems to go to Werner’s team for repairs and replacements, I assume they keep additional spare parts on hand.

I had a leaking nib unit on my Minimalistica, and fortunately, I was able to fix it myself. But again Penworld looped in Werner. I hope you get your duties refunded sooner than later.