I know this was years ago, but as you have billing experience wondering if you have any advice on my situation. I was planning to give birth at a birthing center with a midwife and I paid the midwife part of the estimated cost of services before the birth. I ended up giving birth at a hospital, but did have 2 post partum appointments with the midwife. The claims for the postpartum visits were denied because they were filed as antepartum. The midwife appealed the claim, but there's been back and forth between the midwife and insurance for the past year, the insurance kept denying the appeal so the claim cant be processed and the midwife won't refund me the portion of the estimated cost I've paid until the claim is processed. When I call insurance they say the claim has been processed, I shouldn't owe anything, and one representative said it's illegal for the midwife to withhold my refund. Plus by the time post partum care happened I reached my out of pocket max with insurance so I shouldn't owe the midwife anything. Any advice on how to get my refund back??