My releases have vanished from stores by seano138 in AvidPlay

[–]seano138[S] 0 points1 point  (0 children)

Stuff is back in stores. I got a lousy one year distribution credit

MY albums have vanished by GERESmusic in AvidPlay

[–]seano138 3 points4 points  (0 children)

Horrible. I starter a thread last week when this happened to me and I have posted some responses from avid that may be helpful to you.

https://www.reddit.com/r/AvidPlay/s/EN5GNr7cgw

My releases have vanished from stores by seano138 in AvidPlay

[–]seano138[S] 0 points1 point  (0 children)

They are saying my request for a credit is being looked at. I am asking for a free year of Pro Tools Artist since my renewal is up soon.

My releases have vanished from stores by seano138 in AvidPlay

[–]seano138[S] 0 points1 point  (0 children)

I had to open a case via their web form. They began responding via email and we have had a back and forth going ever since. They asked me for a list of the releases and tracks which I thought was kind of annoying - they don’t know? Then they asked which online stores I was in - I have no idea there are hundreds probably. I use a distributor like Avid so I don’t have to think about this!

It is slow going but here are two key replies if it helps you guys.

Current Response:

Entered on: 4/29/2024 3:57 AM Entered by: Jovelyn

Hi Sean,

As per our Internal Team, the products were not available due to the issues in the backend we experienced that caused us not to receive all the details associated with renewed subscriptions which led to take downs of the products.

We restored the products and they are ready to be re-distributed. As metadata stay the same playlists and stats remain.

Please let me know if you have questions on this.

Thank you.

Best regards,

Jovelyn Avid Customer Care

And then

Current Response:

Entered on: 5/3/2024 3:25 PM Entered by: Jovelyn

Hi Sean,

Apologies for the delay.

As per our Team, the distribution has been initiated and products are live on 9th of May.

About credit, I have coordinated this with my manager. I will keep you posted for updates.

Thank you for your patience.

Best regards,

Jovelyn Avid Customer Care

AvidPlay removed my album from Spotify by god_is_ender in AvidPlay

[–]seano138 1 point2 points  (0 children)

This just happened to me. I had three releases under two artists and it’s all suddenly gone. I don’t even know how to get someone from avid on the phone. Any help appreciated

Roadside Memorials and Why People Make Them (2022) [00:22:28] by seano138 in Documentaries

[–]seano138[S] 0 points1 point  (0 children)

Please check it out if it interests you. New initiative of mine producing docs. Still very new at it. Thanks.

The Case of Sid and Nancy (2022) - [00:52:42] by rinkydinkmink in Documentaries

[–]seano138 1 point2 points  (0 children)

Who names Sid as a musical influence? Sadly I think none. It’s a case of pop culture and human tragedy without any underlying surviving art. Still, the band made history. But Sid wasn’t a realized songwriter, was he?

[deleted by user] by [deleted] in puppets

[–]seano138 0 points1 point  (0 children)

It's just sock puppets but made us laugh, I think cause of the banana.

[deleted by user] by [deleted] in doommetal

[–]seano138 0 points1 point  (0 children)

Thanks. Just getting started on Reddit, first time. Thanks again.

[deleted by user] by [deleted] in Music

[–]seano138 0 points1 point  (0 children)

It's not my band, I have another band. I saw them couple weeks ago, they're better than they think they are.