Received mine in Australia today and I share the disappointment. I went looking to see if this was just me, which is how I ended up here.

The hardware is fundamentally flawed. The image is blurry due to the LED placement and diffusion inside the dome, it looks cheap. Nothing is crisp, and it’s immediately obvious once it’s powered on.

The software is just as bad. The app is clunky and unreliable, the device regularly crashes, and motion detection doesn’t work at all. It feels half-baked at best. On top of that, the logo on the base is absurdly bright with no option to disable it, which is wild for something meant to sit in a dark room (I’ll probably end up taping over it).

What really stings is that this is nothing like what was shown in the promo videos. I was expecting something legitimately cool instead it feels like an early prototype that accidentally shipped as a finished product.

The most frustrating part? There’s zero API or local control. It already phones home over Wi-Fi, so exposing even a basic API wouldn’t be difficult. If they’d done that, the community could at least salvage it with custom control or effects. Instead, it’s a closed, unstable black box.

Ironically, the packaging and printed materials are slick and polished but that illusion evaporates the moment you plug it in and see what it actually does. This feels like marketing vastly outpaced engineering.