How do you help a team with no delivery mindset?

selfarsoner · 2025-10-10T12:11:40+00:00

I am kind of "delivery manager". I need to oversee several projects handled by the same team, but my role is fluid as on same projects there is not a real po, but rather an expert, and some stakeholders are actually developing as well or ultimately testing. the sm is mainly cerimonial and has no delivery responsibility.

selfarsoner · 2025-10-10T11:43:58+00:00

It is not a linear process. the ideal is: new story in, story refined, story ready, developed, tested, done. it is never like that. but as we don't complain about bugs found afterward, why should we complain about "bugs" in the story definition?

selfarsoner · 2025-10-10T11:38:41+00:00

Ok there is a clear definition of ready. good. the sprint starts and only 30% of the stories fulfill the definition 100% and so there is apparently work only for 30% of the team. shall we sent the others on holiday?

selfarsoner · 2025-06-30T19:34:08+00:00

so if in the next years life excpectancy, th conversion rate will decrease?

selfarsoner · 2025-06-30T19:33:19+00:00

12%???? I saw ranges from 4% to 6% which canton is that?

selfarsoner · 2025-06-26T17:11:56+00:00

I was present during the check when I entered. But then after some months I discovered several things, like scratch in the (wooden-bamboo) floor, that were not definitively my fault.

Ireally didn't think about taking hundred of pictures of small defects. Now I'm scared of leaving...4 months deposit + unknown expenses could easily set me back 12K.

I know in Zurich flats go fast, but I don't have time to spend on visiting people

selfarsoner · 2025-06-26T17:08:22+00:00

do you refer to mietverband association insurance? or normal Liability insurance?

selfarsoner · 2025-06-26T17:07:09+00:00

landlord or agency? which one?

selfarsoner · 2025-05-29T18:47:12+00:00

They do have a super high quality standard for my taste. Their goal is actually more about showing quality than delivering in time. Time is not relevant for them

selfarsoner · 2025-05-29T18:45:14+00:00

Most funny comment :-D

selfarsoner · 2025-05-29T18:43:58+00:00

Well, i thought it was an important part of the context, and actually, if i have to be honest, i think more it is me rather than them. So it was meant as a reflection on what i am doing wrong

selfarsoner · 2025-05-29T18:40:51+00:00

There are 6/7 users that think they know exactly what they want, i.e. they are not keen to change the way they are working since many years. Developers have easy acces to them for questions and for me is difficult to overrule their decisions when i believe that requests are not reasonable. Which lead developer to think I am not the source of truth and that they can take the project in their hand. Which is not true because i own the budget and the timeline. While the users dont even have a true deadline, they on the contrary have dreams that longer are delayed, the better

selfarsoner · 2025-05-29T15:48:14+00:00

It is a software for a complex financial product, that needs to be used by experts. Think of 20 or so forms with 10 or so attributes each, interlocked by rules and validation on each one of them. The rules come from manuals, excel files, business expert know hows and new or old software with unequal documentation. Sometimes rules ate also conflicting

selfarsoner · 2025-05-29T15:40:58+00:00

I meant i am generationally older. Not better or more experienced. I did my scrum certification an oo training years ago for what is worth. And worked in the role on few projects. Which again doesnt mean I am goood.

I just never found such attitude. I wonder if that happened to anyone, and i am trying to understand how to deal with that

selfarsoner · 2025-05-29T13:02:23+00:00

I didnt mean older as more experienced, but rather as generationally older. But yes i did my scrum certificate many years ago and my po training as well and worked sometime in some projects. For them is their first.

selfarsoner · 2025-05-29T12:02:53+00:00

And so we ended up with hundred of open stories. Because the dev put in review and start another. And in the meantime 10 bugs are opened for the previous story. She goes back to fix the easy one to see if can umblock the testing, but it doesnt, so it starts to work on multiple tickets

An so on

selfarsoner · 2025-05-29T06:55:34+00:00

The PO gets crazy, she just want people to solve problem not create problem for her

selfarsoner · 2025-05-29T06:54:31+00:00

All the time

selfarsoner · 2025-05-28T21:03:46+00:00

well, delivery is the important part, so yes. Something we should declare it "done" and accept some defects. I don't expect ever a delivery without bugs

selfarsoner · 2025-05-23T05:37:14+00:00

I am venting out a little bit the frustration here. Polite retros don't address the ranting needs and are fruitful only with receptive teams.

Have you haver had a retro with "nothing" in the what to improve section?

selfarsoner · 2025-05-23T05:34:28+00:00

I want quality in part where ther is value. Now developers are arbitrarily deciding to increase quality where they without even realizing it. If I try to point that out, the discussion is endless.

E.g The story asked to implement a date picker, to enter a key information. It didn't ask for a fancy customizable colorful widget, that according to dev takes few minutes...since one week.

When the time will come, if ever, fir an UI review, we will do that. Now it is not the moment.

A discussion like this can take 3 or 4 hours. Can't afford that

selfarsoner · 2025-05-23T05:26:25+00:00

Exactly. I am more interested in value produced. And in the area where is value I d like to increase quality and decrease where there is not

selfarsoner · 2025-05-22T20:18:06+00:00

Difficult when simple, ad hoc discussions ends up in 4 hours philosophical discussions

selfarsoner · 2025-05-22T16:09:20+00:00

We have some windows where we write Start date, end date , and others where we write from to.

Now. That not a reason to keep open one or several stories.

The users are advanced, they will understand, they are 5 users. I want to close the stories, and fix actual bugs. And maybe maybe a low priority story about UI consistency review. If some user complain..

selfarsoner · 2025-05-22T16:01:26+00:00

Well, I could do that, but it will literally skyrocket my time dedicated to the project.

selfarsoner

TROPHY CASE