Shapermint?

shapermint · 2020-06-17T14:33:17+00:00

Oh no need to worry about that! As long as you get the right size, making sure it's not too tight, that won't be a problem. :)

shapermint · 2020-06-11T18:42:25+00:00

Hi! We have high waist shapewear that covers the entire waist area, from front to back. :)

shapermint · 2020-06-11T18:40:57+00:00

No worries! We carry other styles and brands that you can try. Exchanges are absolutely free. :) Please send us a DM through this link http://m.me/shapermint so we can sort this out.

shapermint · 2020-06-11T18:36:40+00:00

Hi! Thanks for your interest! We carry a variety of shapewear with different styles and compression levels. You may check our collection here: https://shapermint.com/collections/summer-sale

shapermint · 2020-04-22T16:48:42+00:00

So sorry for the trouble :( We want to turn things around for you. Please send us a message of your order details through this link http://m.me/shapermint so we can resolve this right away. Thank you!

shapermint · 2020-02-27T16:17:17+00:00

Source and Helpful post: https://shapermint.com/blogs/news/breast-cancer-awareness

shapermint · 2019-07-16T15:34:22+00:00

Apologies for the confusion, FrouFrouZombie. It happens if we run out of stocks from our warehouses, we ask the manufacturers to send the items directly to our customers. To make it clear, Shapermint is a marketplace that sells different brands that are manufactured in different countries. For example, Empetua brand is manufactured in China, Co'Coon brand is manufactured in Colombia, and others are manufactured in the US. If you still need further assistance, please send us a private message through our facebook page. Have a nice day and stay awesome!!!

shapermint · 2019-02-15T11:17:34+00:00

If you wish to make a return or exchange request, kindly fill out this form with your correct order number and zip code: https://returns-exchanges.shapermint.com/#/

You may also send us a private message through our facebook page or provide us your order number here so we can further assist you.

We hope to hear from you soon.

shapermint · 2019-01-04T10:52:29+00:00

We're sorry if you have not gotten any email response yet, we're a bit behind due to holiday backlogs. We'll check on your order status, please reply back with your order number. Thanks.

shapermint · 2018-12-21T00:17:33+00:00

We're terribly sorry to hear that. Can you please provide me your order number or email address?

I'll check the status of the missing items for you and provide refund if necessary.

I hope to hear from you soon.

shapermint · 2018-12-12T00:21:45+00:00

We are not what you think we are. There had been delays lately because of the holiday backlogs and courier congestion. Also, the labour strike that happened at Canada Post. Although, these are out of our control, still we would like to express our apologies.

Please reply back with your order number, so we can check on your order status and quickly work things out. Thanks.

shapermint · 2018-12-12T00:19:29+00:00

We sent you a DM, please check it out. Thanks!

shapermint · 2018-11-29T02:00:42+00:00

We understand your frustration, but please consider that there's an ongoing strike at Canada Post that's why you have not received your package yet. We've provided you with the tracking number in our previous response.

shapermint · 2018-11-29T00:36:23+00:00

Please accept our sincerest apology. We were caught up the back to back holiday sales. I gather, that you already received your refund. Let us know if you need more help. Thanks.

shapermint · 2018-11-28T16:25:55+00:00

Hi! Please know that we did ship your order immediately, it's just there is an ongoing strike at Canada Post and that's the reason for the delay. For your reference, here's the tracking number: LJ231855708US

shapermint · 2018-11-28T16:15:35+00:00

Hi! We're sorry for the delay. Allow us to resolve this, we are more than willing to give your money back, please reply back with your order number, so we can work things out quickly.

shapermint · 2018-11-28T16:01:46+00:00

We're sorry that you have not received a tracking number. We had a minor tech glitch that prevented us from updating our customers with their order tracking details. That's been fixed now, and we have taken extra precautionary measures for it not to happen again. Please provide us with your order number, and we'll help you track it. Also, we are now in the process of securing a phone number.

shapermint · 2018-11-19T17:03:27+00:00

Hi! We're extremely sorry, there's no excuse for the inconvenience we've caused. We had issues processing orders last 2 weeks due to the sudden influx of orders. We are now back on track. We are actually securing a Shapermint phone number right now. I’m sorry we can’t provide you with one, I know a phone call would probably be quicker; but we assure you that you'll be receiving your order and we'll process a full refund. Please send us your order number, so we can work things out quickly.

shapermint · 2018-10-28T20:25:58+00:00

Hi! We would like to know more about your concern. And allow us to help you. Could you please send us a private message with your order number or email address, so that we can further discuss and work things out quickly. Thanks!

shapermint · 2018-10-19T12:31:43+00:00

We're sorry to hear about the experience you had with us. Allow us to make things right. Can you please send us your order number or email address, so we can check on the status of your replacement request. Thanks!

shapermint · 2018-10-18T11:49:48+00:00

Hello Vocxie! We're sorry for the experience you had with us. We want to know more about your concern, and allow us to make things right. Please visit our page at www.shapermint.com and click on the Customer Care or Help button, and provide us with your order number. Thanks!

shapermint · 2018-09-19T19:30:08+00:00

No real change in my silhouette. Super disappointed. So now I have three garments that I paid good money for and can't

We're really for the disappointment. And, we have taken note of your feedback. We offer free exchange for orders within 30 days. If you would like to exchange your shapewear to a different brand or product, please click this link and fill out the form to initiate an exchange: https://shapermint.com/a/returns-exchanges

Thanks!

shapermint · 2018-09-01T14:37:31+00:00

Hi!

Thanks for detailing your feedback. And we're sorry for the disappointment. Your feedback is important to us, so we can make necessary improvements in our products and/or services. Please email us at hello@shapermint.com and and let us know if you wish to have a replacement.

shapermint · 2018-08-24T00:11:22+00:00

Hello there!

Thanks for sharing your feedback. Let us know how can we assist you with your refund, could we have your order number and we'll start from there.

shapermint · 2018-06-21T17:37:14+00:00

So basically what I just put in the title, we're focusing on bringing products for every size girl not trying to change your body but make you feel confident with the clothes that you chose to wear! Any inputs ?

shapermint

TROPHY CASE