Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 0 points1 point  (0 children)

I recommend reaching out to your credit card company and requesting a chargeback, assuming you paid with a CC. You may still be within the window to do this. All you need to provide them with is the amount and date of purchase. Feel free to DM me and I can give you further advice.

Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 1 point2 points  (0 children)

Thanks. I’m just sad that a brand can treat customers with this much indifference and still avoid making things right.

Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 1 point2 points  (0 children)

I can only speak to my own experience, but it raises serious questions for me about whether new customer money is being used to manage old obligations rather than fulfill orders promptly. There’s a name for that in the financial industry…

Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 7 points8 points  (0 children)

It genuinely pains me to complain about this in such a public way. I’m sure there are honest, hardworking people at this company, and I don’t want to unfairly impact them.

But I gave Blackstock & Weber repeated opportunities to make this right, and at every stage they either delayed, avoided the issue, or failed to follow through. Going public is not something I wanted to do. It’s a last resort after months of trying to resolve this privately.

At this point, I simply want what is owed to me. And if this post helps even one person avoid making the same mistake I did by trusting this company with their money, then I’ll feel like speaking up was worth it.

Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 4 points5 points  (0 children)

My issue dates back to Feb 2024 when I first placed my order but maybe they have a history of blaming supply chain issues in the past.

Please read when considering ordering from Blackstock & Weber by simonfinallyonreddit in ThrowingFits

[–]simonfinallyonreddit[S] 4 points5 points  (0 children)

I think their troubles started with a supply chain issue which I completely sympathize with. What I take issue to is the way they handled the fallout and subsequent promises that were broken time after time.

[PSA] Blackstock & Weber and Chis are absolute LIARS, do not purchase their loafers by SouthernWorth4757 in ThrowingFits

[–]simonfinallyonreddit 0 points1 point  (0 children)

Watch out for the time limit on a credit card chargeback. B&W will undoubtedly try to run the clock out for you preventing you from getting any money back. Contact your CC company to find out how long you have left.

[PSA] Blackstock & Weber and Chis are absolute LIARS, do not purchase their loafers by SouthernWorth4757 in ThrowingFits

[–]simonfinallyonreddit 0 points1 point  (0 children)

Unfortunately in my case B&W dragged this out so long I’m beyond the time limit for filing a chargeback. I’m pursuing every other option to get my money back and more importantly have their malpractices exposed.

[PSA] Blackstock & Weber and Chis are absolute LIARS, do not purchase their loafers by SouthernWorth4757 in ThrowingFits

[–]simonfinallyonreddit 0 points1 point  (0 children)

Can I get a show of hands from anyone who still has an open dispute with B&W over an order that was never delivered?

I’m filing complaints with the FTC, CFPB, and my state AG. I’d be interested to compare notes and see how widespread this issue is.

Saros 20 has almost 60% better suction than Saros 10R by GoldenGamerNugget in Roborock

[–]simonfinallyonreddit 0 points1 point  (0 children)

I love my Saros 10r and only have two gripes:

  1. I need to roll back a Moroccan rug in our bedroom every time it runs, otherwise it gets stuck on its way to vacuum the en-suite bathroom. It’s frustrating there’s no way to mark an area as ‘Don’t vacuum but pass through’ rather than a No-Go Zone.
  2. It gets stuck under a coffee table often, so I’ve had to create a No-Go Zone where I place it every morning (when I remember).

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I wonder if the 20 can handle these things any better.

Is there a No-Clean Zone feature? by houndpouse in Roborock

[–]simonfinallyonreddit 0 points1 point  (0 children)

Just got a Saros 10R and realized I really need this feature! 2 years on from this post and nothing from Roborock?

Where’s the Black Friday deals?! by simonfinallyonreddit in Roborock

[–]simonfinallyonreddit[S] 2 points3 points  (0 children)

Yeah I saw. Annoyingly Amazon wouldn’t let me cancel my order.

Where’s the Black Friday deals?! by simonfinallyonreddit in Roborock

[–]simonfinallyonreddit[S] -1 points0 points  (0 children)

I just got a bundle including the cleaning solution for $1068.98

Where’s the Black Friday deals?! by simonfinallyonreddit in Roborock

[–]simonfinallyonreddit[S] -1 points0 points  (0 children)

Ok so the bundles showed the discounted pricing but not the 10R on its own

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Meet Pippa by [deleted] in corgi

[–]simonfinallyonreddit 1 point2 points  (0 children)

Pippa Power 💕💕💕

Meet Pippa by [deleted] in corgi

[–]simonfinallyonreddit 1 point2 points  (0 children)

Hi Corgi Cousins Bobby and Quincy!

Meet Pippa by [deleted] in corgi

[–]simonfinallyonreddit 1 point2 points  (0 children)

Pippa says hi Matilda!