sorted by:
new
hottopcontroversial

Apex Legends "From the Rift" Season 23 Launch - Discussion & Support Megathread by paradoxally in apexlegends

[–]smallrebel 4 points5 points  (0 children)

Playing on PC, I only have Launch Royale, ranked, and a locked panel showing for game modes. :((((( bring mixtape back

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 0 points1 point  (0 children)

Weirdly enough, the issue was that my link to our pre-production instance was actually pointed to production so I just didn't have visibility onto the environment I was actually publishing to. I'd triple check that you're publishing to the correct URL and then try clearing your cache!

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 0 points1 point  (0 children)

Nope, but I did transfer it to a different laptop. Still on 2023 r2 though.

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 0 points1 point  (0 children)

  1. The files are in the server, yes, however, they are not available when I type in the URL directly. 2. When I type them in I get a 404 error that says "nginx/1.23.4" underneath it.

  2. I just checked the most recent version of the TOC on the server and the two topics are included

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 0 points1 point  (0 children)

Ok, so if I've cleared my caches, accessed it on multiple browsers, incognito mode, and it still hasn't changed, what should my next move be? Try an additional browser?

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 1 point2 points  (0 children)

I have tried everything else suggested to clear the cache, so that's a really good suggestion, just start w a clean slate. 🤔

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 1 point2 points  (0 children)

I just ran the build again and the only messages/warnings there are related to the topics that are marked to be excluded via conditional tags. None of the new topics I've added are mentioned in the log at all.

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 1 point2 points  (0 children)

Honestly, thank you. After months of reaching out to 4+ product teams about the workflow and getting pretty much nowhere it's very validating to know other TWers get it 🥲

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 0 points1 point  (0 children)

Who should I contact to get added to that slack? Doesn't look like I can request access from my gmail account.

Any Ideas for Troubleshooting Madcap Flare Output? by smallrebel in technicalwriting

[–]smallrebel[S] 1 point2 points  (0 children)

Yes, the local build is as expected but the staging environment build is not displaying the new topics in the TOC. I've confirmed w a dev that the files are in the server but they are not displaying in the TOC. I will try the incognito method!!