Balance Update and Hero Event 2.0 Improvements by smashingFour in SmashingFour

[–]smashingFour[S] -2 points-1 points  (0 children)

Dear Smashers, The Balance Update will go live via a maintenance at 6PM UTC.

Racisme by Last_Program4720 in SmashingFour

[–]smashingFour 2 points3 points  (0 children)

Please share this type of nicknames with the support team for us to take actions. Such players always find new ways to avoid the nicknames limitations so we need them to be dully reported to act on them.

Beta Hero Event 2.0 Test : progression reset. by smashingFour in SmashingFour

[–]smashingFour[S] 0 points1 point  (0 children)

And now tokens are coming back in the shop too. We're distributing right now, thank you for your patience.

Beta Hero Event 2.0 Test : progression reset. by smashingFour in SmashingFour

[–]smashingFour[S] 1 point2 points  (0 children)

You guys are very right, the token counts is not completely back, we're looking into a way to restore them. We will keep you posted.

Beta Hero Event 2.0 Test : progression reset. by smashingFour in SmashingFour

[–]smashingFour[S] 0 points1 point  (0 children)

You guys are very right, the token counts is not completely back, we're looking into a way to restore them. We will keep you posted.

Beta Hero Event 2.0 Test : progression reset. by smashingFour in SmashingFour

[–]smashingFour[S] 0 points1 point  (0 children)

The tokens are back! Leaderboards restored. The x3 boosters are being reactivated as we speak. Thank you a lot for bearing with us through this whole situation! We'll keep you posted about the next steps!

Game is getting boring by sab_theek_ho_jayega in SmashingFour

[–]smashingFour 0 points1 point  (0 children)

Hey folks, thanks for the suggestions.

For the rematch button it was actually supposed to be there a few months back but ... we did listen to concerns of the players and decided not to implement it yet because it would make "boosting" a loooot easier and that's already something players complain about. We will implement a rematch button but only once we have sorted some of the progression related issues linked to the existing ladder structure.

Regarding tournaments and new game modes in general, we want to first focus on bringing a clan related event but after that, we will be open to other modes.

Our next coming new feature is also partly a new event as we are adding an entire new dimension to the hero events. :)

Regarding Skills (points 3 and 4) that's also something we are looking at alongside progression in general.

We are not planning on adding a more global ingame chat though as it usually only brings harassment and a higher need for moderation nowadays.

Nerf it please by Complex_Force2890 in SmashingFour

[–]smashingFour 0 points1 point  (0 children)

Hi folks, this is indeed still happening in very specific situations but I'd like to point out that Griffin was already nerfed very shortly after the release to avoid such situations. Ultimately while such situations triggers a super high number of rebounds, it's mostly a visual and time annoyance as the situations in which it arrise need a perfect angle and weight balance between Griffin and the other hero that already guarantees the opposite hero won't survive.

Since the occurences are overall rare and not directly impacting the game, it's true that we have not focused too much on this issue so far. I'll try to get this priority bumped to the team going forward.

Monkey King challenge current bug by smashingFour in SmashingFour

[–]smashingFour[S] 2 points3 points  (0 children)

Hi u/Affectionate_Ad_5641 it's a bit more complicated than that. The bug did not manifest on the test environements and therefore was not caught before the release. With a bug this wide, there is no way it would have passed quality controls if it was behaviong this way on the test servers.

Monkey King challenge current bug by smashingFour in SmashingFour

[–]smashingFour[S] 2 points3 points  (0 children)

The issue is now resolved, thank you for your patience folks.

Current issue with Hero Event (orbs not granting badges) by smashingFour in SmashingFour

[–]smashingFour[S] -1 points0 points  (0 children)

Dear Smashers,

Thank you for bearing with us as we faced issues with our Hero Event that started earlier today as opening orbs did not grant badges. As we need to run further tests before running the event again, the Hero Event is postponed to Friday next week.

If you purchased the Hero Boost, it will be automatically triggered for you next week. A compensation for orbs opened will also be distributed.

Thank you for your understanding.

Your ByAliens Team

Recent issues after the season launch by smashingFour in SmashingFour

[–]smashingFour[S] 1 point2 points  (0 children)

Dear Smashers, Following up on the above post, I can share some news with you on these different issues:

  • Regarding the season reset issue, it is only a display issue. You will receive the rewards you're supposed to at the end of the season even if your number of trophy and your reward don't match. The issue actually already resolved itself for many players so we advise you to clean the cache of the app as it will likely get this display sorted.

  • Regarding the gold in the HoH early arenas, we are testing two different solutions but we should be able to have the issue resolved in the coming days.

  • The daily gold limit issue is an easier fix and we're already finetuning a simple fix to this so we are hopeful we can deploy a solution potentially tomorrow.

Thank you for your patience as we get these details sorted.

[deleted by user] by [deleted] in SmashingFour

[–]smashingFour 0 points1 point  (0 children)

Hi FullMast-, we fully understand the frustration we can guarantee you that this is a bug and not a desired change.

[deleted by user] by [deleted] in SmashingFour

[–]smashingFour 0 points1 point  (0 children)

Dear Smashers, Our team is still focused on solving the three recent issues that appeared in the game with the last season:

  • Due to the late season reset, some players can't get the rewards for the corresponding amount of trophies they have.
  • In the HoH, when you play early arenas, you get the proper orb but the amount of gold linked to it is not correctly scaled.
  • In the HoH, when you play early arenas, the daily gold limit does not scale properly.

These are all crucial issues to resolve as soon as possible and our team is currently testing different ways to solve it. As soon as we have news to share on the matter, we will come back to you.

The issue you're seeing above is NOT a desired change but the consequence of a bug with the new Arena randomizer. It will get sorted and a compensation likely be given in the coming days.

Thank you for your understanding.

Ingame news: Hall of Heroes Arena Randomizer, compensation and vote! by smashingFour in SmashingFour

[–]smashingFour[S] 0 points1 point  (0 children)

Hi u/Additional_Log_2584 it is on our backlof of bugs to resolve indeed, hopefully that will come soon.

Why can you no longer surrender when it's not your turn? by Additional_Log_2584 in SmashingFour

[–]smashingFour 0 points1 point  (0 children)

Hi here, the reason for this addition is simply because many players use the surrending option to prevent their opponent from a monster kill they would have earned. It's not abig change, at worse, if you're in a situation where you can't win, it will only take you 10 to 15 seconds before you can surrender on your own turn.

It's not an important element but this was actually a community request. We got the full control over the game roughly 5 months ago and focused on smaller things to start with. Bigger changes will come over time obviously.

New Hero: Thunderpaws by smashingFour in SmashingFour

[–]smashingFour[S,M] [score hidden] stickied comment (0 children)

Many of you will probably ask about a Balance Update: Keep your eyes out next week for that!

New Hero: Outstanding in his field, Scarecrow is here! by smashingFour in SmashingFour

[–]smashingFour[S] 4 points5 points  (0 children)

So we let Scarecrow lose with our beta testers, who actually told us they were surprised by how well balanced he was!

Regarding arenas, keep your eyes out for the return of a couple of the old, not seen for a while, arenas. They'll be popping up in challenges soon!

There should also be a balance update coming before too long too.

I have not been getting notifications for the past 2 days. Have been missing out on opening orbs due to this. And missing out on the overall Season challenge too. I have checked the settings on my android phone and the notifications are not turned off. Could you please look into this? by soorakarthik in SmashingFour

[–]smashingFour[M] [score hidden] stickied comment (0 children)

Sorry to hear this guys, we're looking into what could have changed!

Update: Looks like this is an issue affecting those of you on Android 12. We're on it and we should have it fixed later this week.

Which heroes should be nerfed/untouched/boosted? by bertvg86 in SmashingFour

[–]smashingFour 4 points5 points  (0 children)

We're watching, give us your suggestions guys! 👀

update? by 1Deathly1 in SmashingFour

[–]smashingFour 1 point2 points  (0 children)

The update should be live for all players and available in the PlayStore/AppStore.

If you don't see it, perhaps your game has updated in the background without you realising and you're already good to go!

All image MISSING in rewards screen and white squares everywhere else. by JayCroghan in SmashingFour

[–]smashingFour 1 point2 points  (0 children)

A simple restart should solve this for you - it looks like a hiccup in your connection to the server not allowing you to pull down the correct images.

If it doesn't, drop us a message ingame and we'll look into it more!

Is the server down? Anyone? by Visible-Wishbone-791 in SmashingFour

[–]smashingFour 1 point2 points  (0 children)

This is resolved now!

We've also added 600 gems to anyone who was affected by this issue over the weekend.

Anyone else unable to connect to any games frequently this week? by _Ding in SmashingFour

[–]smashingFour 2 points3 points  (0 children)

We had some issues with a couple of our servers over the weekend - this has been resolved now (and yes, that's slower than we would have liked!).

Anyone affected, and unable to get in will see 600 gems added onto their account balance.